Remote opportunity at
ServiceNowSenior Internal Auditor – Business & IT Operations
ServiceNow operates as an AI control tower facilitating business reinvention, bringing together AI, data, and workflows to help major enterprises work faster and smarter. The organization…
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About This Role
ServiceNow operates as an AI control tower facilitating business reinvention, bringing together AI, data, and workflows to help major enterprises work faster and smarter. The organization is currently seeking a Senior Internal Auditor specializing in Business and IT Operations to work in a remote capacity. This position reports directly to the Director of Internal Audit Management. The role suits a proactive, self-starting professional with a strong background in auditing, process…
Job Description
ServiceNow operates as an AI control tower facilitating business reinvention, bringing together AI, data, and workflows to help major enterprises work faster and smarter. The organization is currently seeking a Senior Internal Auditor specializing in Business and IT Operations to work in a remote capacity. This position reports directly to the Director of Internal Audit Management.
The role suits a proactive, self-starting professional with a strong background in auditing, process improvement, and technology. In this position, the professional will plan and execute global and regional integrated audits, encompassing operational controls, application controls, and IT general controls. Additionally, the individual will help shape the future of internal audit by designing AI-enabled tools, automations, and data analytics pipelines to streamline evidence gathering, testing, and workpaper drafting.
ServiceNow fosters a collaborative team environment rooted in support, loyalty, and honest feedback. Candidates should be comfortable moving fluidly between business process evaluations and technical reviews while collaborating closely with internal stakeholders and guiding management on key risks and control environments.
Responsibilities
- Plan and scope operational and integrated audits across business and IT operations
- Conduct walkthroughs, evaluate process design, and perform controls testing to deliver quality work papers
- Identify repetitive tasks in the audit lifecycle and build AI-enabled solutions or scripts to automate them
- Use data analytics and artificial intelligence to test full populations and quantify risk exposure
- Draft clear audit issues and develop valid conclusions for internal control improvements
- Communicate audit status, escalations, and findings effectively to audit leads
- Perform action tracking follow-up with management for Audit Committee reporting
- Contribute to the evolution of internal audit methodology, automation, and reporting using ServiceNow IRM
Requirements
- Minimum 4-year degree (or US equivalent) from an accredited university
- Minimum of 5 years of professional work experience
- At least 3 years of experience at a public accounting firm, such as a Big 4 or national consulting firm
- Demonstrated experience auditing IT general controls, application controls, and business operational processes
- Experience with data governance, privacy compliance, and system architecture principles
- Proven track record of building tools, automations, scripts, or AI workflows to solve real problems
- Hands-on experience with generative AI tools beyond basic chat
- Proficiency in Excel, process mapping tools, and data analytics software like Power BI
Qualifications
- Degree in Management Information Systems, Finance, or Accounting
- Experience with SAP
- Familiarity with the ServiceNow platform and its IRM modules
- Possession of at least one relevant certification including CISA, CISM, CIA, or CPA
- Prior exposure to a high-growth or rapidly changing technology enterprise
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is listed as remote, with ServiceNow utilizing work personas determined by the nature of the work and the distance between the primary residence and the nearest office.
What level of experience is required for this role?
Candidates must have a minimum of 5 years of professional work experience, including at least 3 years at a public accounting firm such as a Big 4 or national consulting firm.
Are specific professional certifications preferred?
Yes, applicants are preferred to hold at least one certification such as CISA, CISM, CIA, or CPA.
What is the salary range for this position?
The provided posting does not specify a salary for this role.
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