Remote opportunity at
AffirmSenior Manager, Affirm Bank Operations Enablement
Affirm is in the process of launching a de novo bank. This full-time, remote Senior Manager role helps set up and scale the bank's day-to-day operating…
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About This Role
Affirm is in the process of launching a de novo bank. This full-time, remote Senior Manager role helps set up and scale the bank's day-to-day operating base. The leader is responsible for Finxact and the digital banking front end, and sets the approach for deposit and lending operations. Working alongside service teams, the role creates dependable, tightly controlled workflows so customers receive clear, trustworthy products. On the core platform, the…
Job Description
Affirm is in the process of launching a de novo bank. This full-time, remote Senior Manager role helps set up and scale the bank's day-to-day operating base. The leader is responsible for Finxact and the digital banking front end, and sets the approach for deposit and lending operations. Working alongside service teams, the role creates dependable, tightly controlled workflows so customers receive clear, trustworthy products.
On the core platform, the leader sets up and runs Finxact as the bank's record of truth. That covers product designs, rates and fees, posting logic, account settings, ledger mappings, user permissions and controlled production releases. The leader also runs the Savana platform and the digital onboarding flow, plus online and mobile banking, leading user acceptance testing, release readiness and steady improvements.
The leader oversees everyday deposit work, including matching Fed-related activity against the ledger and signing off on outgoing ACH and wire batches that require two approvers. Lending operations are part of the role too: validating underwriting output, approving fundings within delegated authority and reconciling loan activity. The role also covers loan purchase and sale operations, from eligibility checks through settlement and audit.
The leader builds and maintains the control environment, including procedures, maker-checker controls, reconciliations and audit readiness. Compliance colleagues cover BSA/AML and OFAC matters alongside consumer protection duties, and the leader oversees affiliate services and critical vendors. The role also involves leading and developing a high-performing operations team, setting metrics for timeliness and control effectiveness, and reporting to bank leadership.
Responsibilities
- Configure and maintain Finxact, which serves as the bank's core record system
- Run Savana and the digital onboarding flow, plus online and mobile banking
- Run UAT, plan releases and resolve platform issues
- Lead launch readiness, including procedures, staffing, testing, cutover and hypercare
- Oversee daily deposit operations, including Fed balancing and ACH and wire approvals
- Manage lending operations, including funding approvals and loan boarding checks
- Run loan purchase and sale work, covering quality control and audits
- Build and maintain the operational control environment and audit readiness
- Supervise affiliate-supplied services and key vendors
- Organize root-cause analysis sessions and keep continuity and recovery capabilities tested
Requirements
- Eight-plus years in banking operations, digital banking, fintech or core-platform delivery, with leadership in a regulated bank
- Hands-on work configuring, converting or running a core banking platform
- Practical history with digital onboarding and online or mobile banking systems, including integrations and vendor-led change
- Solid background in deposits and lending operations: ACH, wires, checks, clearing, funding, reconciliations, GL effects, exceptions and loan sale settlement
- Proficiency designing and running controls: segregation of duties, approval authority, reconciliations, access management, QA, issue tracking and recordkeeping
- Familiarity with bank regulatory expectations on deposits, lending, payments, third parties, consumer protection, privacy and resilience
- Vendor management experience for essential tech and operations partners, covering service levels, incidents and executive escalations
- Sharp judgment, analytical problem solving and clear writing and speaking, able to bridge operations, product, technology, risk and executives
- Bachelor's-level education, or comparable real-world experience, is expected
- Able to occasionally work evenings to cover releases, conversions, major incidents and continuity events
Qualifications
- Finxact or another cloud-based core built around APIs would be ideal
- Background setting up a de novo institution, rolling out digital banking, or doing a core conversion is a major plus
- Working with SQL, data flows and BI dashboards is a plus
Core Skills
Benefits
- No-cost premium coverage for employees and their dependents
- Monthly stipends for tech setup and for health and wellness
- Flexible time off and a generous holiday calendar
- Employee stock purchase plan
- Equity rewards as part of total compensation
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role remote?
The posting lists it as remote and full-time. Affirm is remote first, though certain roles need occasional on-site time.
What is the base pay?
The posting lists USD 195,000 to 255,000 in California, Washington, New York, New Jersey and Connecticut, and USD 173,000 to 233,000 in other US states.
Is visa sponsorship available?
No. Visa sponsorship is ruled out for this role, per the posting.
What experience is needed?
Eight or more years in bank operations, digital banking, fintech or core-platform work, including leadership in a regulated institution.
How do I apply?
The posting does not describe an application process.
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