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WiseSenior/Principal Implementation Manager - Servicing
Wise is hiring a Senior or Principal Implementation Manager for a full-time, on-site role based in London. This position focuses on driving complex, high-stakes programs across…
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About This Role
Wise is hiring a Senior or Principal Implementation Manager for a full-time, on-site role based in London. This position focuses on driving complex, high-stakes programs across product, engineering, compliance, and operations. The person in this role will take single-threaded ownership of major initiatives, such as regulatory commitments, core platform migrations, control rollouts, and product launches. Responsibilities include authoring program briefs, establishing governance frameworks, managing delivery lifecycles, and guiding senior stakeholders…
Job Description
Wise is hiring a Senior or Principal Implementation Manager for a full-time, on-site role based in London. This position focuses on driving complex, high-stakes programs across product, engineering, compliance, and operations.
The person in this role will take single-threaded ownership of major initiatives, such as regulatory commitments, core platform migrations, control rollouts, and product launches. Responsibilities include authoring program briefs, establishing governance frameworks, managing delivery lifecycles, and guiding senior stakeholders through critical operational and technical trade-offs. The ideal candidate will build a deep understanding of domains like AML, KYC, Fraud, and Screening, utilizing systems literacy to stress-test plans and anticipate cross-workstream challenges. Furthermore, the position involves streamlining workflows, reducing administrative friction, and building repeatable execution frameworks.
Wise builds international financial services designed to move money globally. The organization values inclusivity, diversity, and an international perspective to support career growth and collaboration.
Responsibilities
- Take single-threaded ownership of high-impact initiatives spanning compliance, regulatory commitments, platform migrations, control rollouts, and product launches
- Author program briefs and plans, define outcomes, run exception-led delivery forums, and maintain governance standards
- Guide senior stakeholders through complex technical and operational trade-offs using domain knowledge in areas like AML, KYC, Fraud, and Screening
- Read architecture diagrams, ask technical questions, create basic dashboards, and maintain hands-on involvement in delivery
- Document workflows, automate manual steps, eliminate administrative hurdles, and establish execution telemetry
Requirements
- Minimum of 8 years of relevant professional experience delivering cross-functional technical or operational projects as a program manager, implementation manager, product manager, project manager, technical program manager, technical consultant, or fintech delivery lead
- Demonstrated expertise in project and program delivery best practices, including scoping, brief writing, governance design, and stakeholder reporting
Qualifications
- Direct background managing initiatives within fintech, payments, financial crime, risk, compliance, or core platform architecture
- Familiarity with automation tools, data analytics, and large-scale utilization of the Atlassian suite
- Experience setting up delivery governance inside fast-growing product-led technology companies
- Formal professional credentials in program management such as MSP, PMP, PRINCE2, or SAFe
- Formal certifications in financial crime such as ACAMS or ICA
Core Skills
Benefits
- Base salary ranging from GBP 90,000 to 150,000 per year based on experience and interview results
- Restricted Stock Units
- Additional benefits provided by the company
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work setting for this role?
The position is based in London and is on-site.
What is the employment type?
This is a full-time position.
What salary range is offered?
The gross base salary ranges from GBP 90,000 to 150,000 per year, determined by experience and interview outcomes.
Are there any specific certifications required or preferred?
Formal credentials in program management like MSP, PMP, PRINCE2, or SAFe, and financial crime certifications like ACAMS or ICA, are noted as professional accreditations.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.