Remote opportunity at
TwilioSenior Product Manager
Twilio is hiring a Senior Product Manager to join its Onboarding and Compliance product team, focusing on ShortCodes, Porting, and Hosting. In this remote role based…
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About This Role
Twilio is hiring a Senior Product Manager to join its Onboarding and Compliance product team, focusing on ShortCodes, Porting, and Hosting. In this remote role based in the United States, you will oversee product strategy, roadmaps, and execution for core capabilities that help global customers migrate, onboard, and maintain telephone numbers. The position involves scaling automated self-service processes, migrating legacy systems to modern architectures, and enhancing regulatory and fraud compliance…
Job Description
Twilio is hiring a Senior Product Manager to join its Onboarding and Compliance product team, focusing on ShortCodes, Porting, and Hosting. In this remote role based in the United States, you will oversee product strategy, roadmaps, and execution for core capabilities that help global customers migrate, onboard, and maintain telephone numbers. The position involves scaling automated self-service processes, migrating legacy systems to modern architectures, and enhancing regulatory and fraud compliance guardrails. This role suits professionals who can translate complex technical and operational requirements into actionable product plans.
Twilio shapes global communications solutions and empowers developers to build customized customer experiences. The company operates on a remote-first model, though occasional in-person attendance may be requested for functional off-sites, team gatherings, or customer meetings. Employees may also need to travel occasionally for team or project meetings. Candidates should note that this position cannot be filled in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington.
Total compensation includes a base salary determined by geographic location, alongside eligibility for corporate bonuses, equity grants, healthcare insurance, 401(k) retirement contributions, paid parental leave, and paid time off. Twilio is an equal opportunity employer that evaluates applicants regardless of protected characteristics.
Responsibilities
- Manage and execute the quarterly planning, roadmap, and vision for the Porting, Hosting, and ShortCodes product portfolios
- Translate regulatory, technical, and operational needs into product requirement documents for engineering teams
- Secure buy-in and build excitement around the product strategy and roadmap
- Collaborate with go-to-market teams to support product launches, sales enablement, and adoption growth
- Perform data-driven business reviews to assess product execution, revenue, and market results
Requirements
- Minimum of four years of product management background delivering scalable IaaS, PaaS, or SaaS products
- Demonstrated history of driving product strategies and successful product launches
- Strong analytical mindset capable of using qualitative and quantitative data for decision-making and executive alignment
- Strong interpersonal and communication skills for influencing cross-functional stakeholders
- Technical, analytical, and user experience comprehension to balance high-level goals with deep technical details
- Ability to manage ambiguous challenges, decode vague priorities, and drive initiatives forward
Qualifications
- Bachelor degree in Engineering, Computer Science, or equivalent practical experience
- Background creating services or products involving APIs and developer experience
- Previous work experience inside a regulated ecosystem
Core Skills
Benefits
- Competitive pay and potential incentive programs, commissions, or equity grants
- Generous time off alongside paid sick time and personal time off
- Ample parental leave and wellness leave
- Healthcare insurance coverage
- Retirement savings program and 401(k) retirement account
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the role is remote and based in the United States, but it cannot be filled in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Additionally, occasional in-person travel may be required for team or project meetings.
What are the core experience requirements?
Applicants must have at least four years of product management experience delivering scalable IaaS, PaaS, or SaaS products, along with a bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
What benefits are offered?
The position offers healthcare insurance, a retirement savings program, a 401(k) account, paid sick time, personal time off, parental leave, wellness leave, and potential eligibility for equity grants and corporate bonuses.
Sample Interview Questions
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