Remote opportunity at
TwilioSenior Presales Engineer
Twilio seeks a Senior Presales Engineer to join the Regulated Verticals Communications team. Operating on a remote basis, the person in this role will collaborate with…
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About This Role
Twilio seeks a Senior Presales Engineer to join the Regulated Verticals Communications team. Operating on a remote basis, the person in this role will collaborate with Account Executives to drive technical product sales for enterprise clients. The employer develops cloud communications infrastructure and application programming interfaces utilized by developers and organizations internationally. This position involves leading the technical sale, conducting product demonstrations, managing proofs of concept, and designing customer architectures.…
Job Description
Twilio seeks a Senior Presales Engineer to join the Regulated Verticals Communications team. Operating on a remote basis, the person in this role will collaborate with Account Executives to drive technical product sales for enterprise clients. The employer develops cloud communications infrastructure and application programming interfaces utilized by developers and organizations internationally.
This position involves leading the technical sale, conducting product demonstrations, managing proofs of concept, and designing customer architectures. The ideal candidate acts as a trusted technical advisor, translating complex communication obstacles into actionable solutions. Responsibilities also include contributing to internal knowledge sharing and building reusable presentation assets for the broader engineering community.
Applicants should possess a strong background in pre-sales engineering or technical customer-facing roles. The position requires roughly ten percent travel for in-person customer meetings, functional off-sites, and team events. Compensation ranges from USD 114,224 to 158,640 per year depending on geographic location, alongside commissions and eligibility for equity and benefit programs.
Responsibilities
- Work alongside Account Executives to handle pre-sales tasks such as opportunity qualification, technical presentations, and RFPs
- Lead product demonstrations and manage proofs of concept to showcase communication capabilities
- Analyze customer technical challenges during discovery to design best-practice API solutions
- Act as a trusted advisor to both technical and non-technical stakeholders
- Build reusable demonstration materials and share knowledge within the engineering community
Requirements
- Over five years of pre-sales experience selling complex technical products
- Alternatively, over six years of professional experience supporting technical products with customer-facing delivery or consulting duties
- Ability to communicate complex technical topics clearly and build audience confidence
- Capacity to understand customer communication requirements and map them to technical architectures
Qualifications
- Bachelor or Master degree in Computer Science, Mathematics, Engineering, or practical equivalent experience
- Previous software development background or working knowledge in relevant technical areas
- Familiarity with cloud application architecture and cloud platforms such as Amazon Web Services, Google Cloud, or Microsoft Azure
- Prior professional exposure to Contact Center, SIP, Telecom, or Security sectors
- Familiarity with various sales methodologies
Core Skills
Benefits
- Competitive pay with commission eligibility
- Generous time off policies
- Parental and wellness leave
- Healthcare insurance coverage
- Retirement savings program
- Participation in the corporate equity plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, the role is remote-first, though it is not eligible for candidates residing in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Employees may occasionally need to travel in person approximately ten percent of the time.
What is the salary range for this job?
The salary ranges vary by location. For Colorado, Hawaii, Minnesota, or Vermont, the range is USD 114,224 to 142,780 per year. For Washington D.C., Illinois, Maryland, Massachusetts, and certain parts of California, it is USD 120,568 to 150,710. For New York, New Jersey, Washington State, and the San Francisco Bay Area, the range is USD 126,912 to 158,640.
What experience is required to apply?
Candidates must have either over five years of pre-iseness experience selling complex technical products or more than six years of professional experience supporting technical products in customer-facing delivery or consulting roles.
Until when is the job open for applications?
Applications are intended to be accepted until November 10, 2026, though this timeline may change depending on business needs.
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