Remote opportunity at
TwilioSales Operations Planning Analyst
Twilio is seeking a Sales Operations Planning Analyst to join its Strategic Operations team within Sales, Operations, and Enablement. This remote-first position places the selected individual…
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About This Role
Twilio is seeking a Sales Operations Planning Analyst to join its Strategic Operations team within Sales, Operations, and Enablement. This remote-first position places the selected individual at the intersection of advanced analytics, sales planning, and overarching business strategy. The employer specializes in creating communications solutions that empower developers and businesses worldwide to build personalized customer interactions. In this capacity, the professional will head global sales target-setting cycles, link customer segmentation…
Job Description
Twilio is seeking a Sales Operations Planning Analyst to join its Strategic Operations team within Sales, Operations, and Enablement. This remote-first position places the selected individual at the intersection of advanced analytics, sales planning, and overarching business strategy. The employer specializes in creating communications solutions that empower developers and businesses worldwide to build personalized customer interactions.
In this capacity, the professional will head global sales target-setting cycles, link customer segmentation to organizational Go-To-Market goals, and design the operational strategy using statistical modeling and data forecasting. The ideal candidate is a strategically focused, data-driven professional who excels at translating complex metrics into actionable insights for senior leadership. While operating primarily from home, employees may occasionally need to travel for team off-sites, project gatherings, or customer visits. Please note that hiring for this position is restricted and is not open to candidates residing in California, Connecticut, New Jersey, New York, Pennsylvania, Washington, or Washington D.C., though compensation and eligibility guidelines vary depending on where you live.
Responsibilities
- Manage the global sales organization annual and semi-annual target-setting cycles
- Communicate growth opportunities and target proposals to senior leadership through clear data narratives
- Design and optimize the sales customer segmentation model
- Analyze large datasets using statistical and advanced analytical methods to maximize revenue efficiency
- Collaborate across departments including Finance, HR, Product, Systems, and Sales to connect operational metrics with corporate goals
- Build, automate, and maintain dashboards that monitor planning performance such as territory outcomes and target accuracy
Requirements
- More than 6 years of combined experience in Sales Operations, Strategic Operations, Data Analytics, or Revenue Operations within a fast-moving technology sector
- Demonstrated history of steering planning frameworks and target-setting initiatives for a Go-To-Market organization
- Hands-on expertise using data visualization applications like Looker or Tableau
- Proven ability to convert complex analytical findings into business-focused recommendations for executives
- Robust project management capabilities involving cross-functional dependencies and requirement scoping
- Thorough knowledge of core Go-To-Market metrics including forecasting, pipeline conversion, and productivity
Qualifications
- Familiarity with SQL and relational database concepts
- Experience applying Python or R for statistical modeling and analysis
- Exceptional verbal and written communication abilities
- Skill in building relationships and influencing stakeholders across all organizational levels
Core Skills
Benefits
- Competitive financial compensation
- Generous time off policies
- Comprehensive health care insurance
- Paid sick time, personal time off, and parental leave
- Retirement savings program including a 401(k) account
- Eligibility for corporate bonus and equity plans depending on role criteria
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote-first, though occasional travel may be required for team off-sites, project meetings, or customer interactions. Furthermore, the posting notes that the job cannot be filled by applicants living in CA, CT, NJ, NY, PA, WA, or Washington D.C.
What experience is required for this role?
Candidates must have over six years of combined experience in Data Analytics, Strategic Operations, Sales Operations, or Revenue Operations within a fast-paced technology environment, alongside a proven track record of managing GTM planning frameworks.
What salary is offered for the Sales Operations Planning Analyst position?
The source posting does not provide a single universal salary, but lists estimated pay ranges based on specific geographic locations. For example, ranges span from $128,560 to $160,700 in certain states and reach up to $151,120 to $188,900 for the San Francisco Bay area.
Sample Interview Questions
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