Remote opportunity at
TwilioSales Operations Planning Analyst
Twilio is seeking a Sales Operations Planning Analyst to join its Strategic Operations team within Sales, Operations, and Enablement. This remote-first role focuses on data-driven strategy,…
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About This Role
Twilio is seeking a Sales Operations Planning Analyst to join its Strategic Operations team within Sales, Operations, and Enablement. This remote-first role focuses on data-driven strategy, sales planning, and advanced analytics to help shape global communications solutions. The position requires spearheading annual and semi-annual target-setting cycles, aligning customer segmentation models with broader go-to-market objectives, and establishing analytical frameworks for revenue efficiency. The ideal candidate thrives at the intersection of business…
Job Description
Twilio is seeking a Sales Operations Planning Analyst to join its Strategic Operations team within Sales, Operations, and Enablement. This remote-first role focuses on data-driven strategy, sales planning, and advanced analytics to help shape global communications solutions. The position requires spearheading annual and semi-annual target-setting cycles, aligning customer segmentation models with broader go-to-market objectives, and establishing analytical frameworks for revenue efficiency. The ideal candidate thrives at the intersection of business strategy and forecasting, possessing the capability to present complex data insights clearly to senior leadership. While operating primarily from home, employees may occasionally report in person for functional off-sites, team gatherings, or customer meetings. Applicants must note that this position is not eligible to be hired in Connecticut, Pennsylvania, or certain other restricted areas.
Responsibilities
- Manage the global sales organization's annual and semi-annual target-setting cycles
- Present strategic target proposals, growth opportunities, and data insights to senior leadership
- Design and refine the sales customer segmentation framework
- Analyze large datasets using statistical methods to enhance revenue efficiency
- Collaborate across Finance, HR, Product, Systems, and Sales to align metrics with corporate strategy
- Build and automate dashboards and tracking reports for territory and target outcomes
Requirements
- Minimum of six years of combined work experience in data analytics, sales operations, revenue operations, or strategic operations within a fast-paced technology setting
- Demonstrated background in leading target-setting frameworks and planning cycles for a go-to-market organization
- Hands-on expertise using data visualization software such as Looker or Tableau
- Ability to turn complex analytical data into actionable strategic recommendations for leadership
- Project management skills encompassing cross-functional dependency handling and requirements scoping
- Familiarity with core go-to-market metrics including pipeline conversion, forecasting, and productivity
Qualifications
- Proficiency in SQL and relational database concepts
- Experience utilizing Python or R for statistical modeling and analysis
- Strong verbal and written communication skills
- Capacity to influence and establish effective working relationships across all organizational levels
Core Skills
Benefits
- Competitive pay and participation in an equity plan and corporate bonus plan
- Generous time off including paid personal time off and paid sick time
- Ample parental and wellness leave
- Healthcare insurance coverage
- Retirement savings program through a 401(k) account
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote-first, though occasional in-person attendance may be required for team gatherings, off-sites, or customer meetings. However, hiring is not permitted in CA, CT, NJ, NY, PA, WA for this posting.
What experience is required for this role?
Candidates must have at least six years of combined experience in data analytics, sales operations, revenue operations, or strategic operations within a fast-paced technology sector.
What is the employment type?
The posting specifies that this is a full-time position.
What is the salary for this position?
Specific salary details for locations outside of designated states are not stated in the source posting, but estimated ranges are provided for several specific states and regions based on location.
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