Remote opportunity at
TwilioSenior Presales Engineer
Twilio is hiring a Senior Presales Engineer to join its Regulated Verticals Communications team. The company builds communication solutions and APIs that empower developers and businesses…
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About This Role
Twilio is hiring a Senior Presales Engineer to join its Regulated Verticals Communications team. The company builds communication solutions and APIs that empower developers and businesses to design personalized customer interactions globally. This remote-first position operates within a distributed framework, though occasional in-person gatherings or client visits may be requested. In this capacity, the professional will act as a technical advisor and partner closely with Account Executives. The work involves…
Job Description
Twilio is hiring a Senior Presales Engineer to join its Regulated Verticals Communications team. The company builds communication solutions and APIs that empower developers and businesses to design personalized customer interactions globally. This remote-first position operates within a distributed framework, though occasional in-person gatherings or client visits may be requested.
In this capacity, the professional will act as a technical advisor and partner closely with Account Executives. The work involves leading product sales, qualifying sales opportunities, executing proofs-of-concept, and crafting technical presentations. Ideal candidates bring significant technical pre-sales or consulting background, strong communication capabilities, and a passion for creative problem-solving.
Compensation for this role includes a base salary ranging from USD 114,224 to USD 142,780 per year depending on location, alongside eligibility for commissions and equity plans. Twilio provides comprehensive benefits including healthcare, retirement plans, and paid leave options. Candidates should note geographic hiring restrictions apply for certain states.
Responsibilities
- Collaborate with Account Executives on pre-sales tasks such as opportunity qualification, technical presentations, and RFPs
- Lead product and technical sales by suggesting best-practice setups and API utilization
- Act as a trusted advisor to evaluate customer technical pain points and present custom solutions
- Develop and deliver engaging, interactive product demonstrations for technical and non-technical audiences
- Identify and resolve issues proactively for clients and within the internal organization
- Share knowledge and build reusable presentation and demonstration assets for the wider solutions engineering group
Requirements
- Over 5 years of pre-sales experience selling complex technical products or 6+ years of professional experience supporting technical products with customer-facing delivery or consulting duties
- Exceptional communication and presentation skills to convey intricate topics and secure audience trust
- Demonstrated ability to comprehend customer communication requirements and guide them toward a technical resolution
- Prior software development background or practical working knowledge in relevant domains
Qualifications
- Bachelor or Master degree in Computer Science, Mathematics, Engineering, or equivalent practical experience
- Familiarity with cloud application architecture and cloud providers like Microsoft Azure, Google Cloud, or Amazon Web Services
- Background in Contact Center, Telecom, SIP, or Security
- Familiarity with sales methodologies
Core Skills
Benefits
- Competitive pay with commission eligibility
- Generous time off along with parental and wellness leave
- Healthcare coverage
- Retirement savings program
- Participation in the company equity plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Twilio operates as a remote-first company for this role, though employees may occasionally travel or report in person for team off-sites, gatherings, or client meetings.
What is the salary range for this job?
The salary ranges depend on geographic location; for instance, the base pay is USD 114,224 to USD 142,780 per year for candidates based in Colorado, Hawaii, Minnesota, or Vermont.
What are the core experience requirements?
Applicants must have over five years of pre-sales experience with complex technical products, or six or more years of professional experience supporting technical products alongside customer-facing delivery or consulting work.
Are there geographic restrictions for hiring?
Yes, the posting specifies that the role is not eligible to be hired in certain states including California, Connecticut, Illinois, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, and Washington DC.
Sample Interview Questions
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