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Smile Digital HealthSenior Sales Manager - Remote Canada
Smile Digital Health is seeking a Senior Sales Manager to drive targeted sales growth and lead a results-oriented team. The organization operates a FHIR-based data platform…
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About This Role
Smile Digital Health is seeking a Senior Sales Manager to drive targeted sales growth and lead a results-oriented team. The organization operates a FHIR-based data platform and health data management solutions designed to help stakeholders collect and exchange health information across more than 20 countries. This role is responsible for executing growth strategies, expanding target markets and key partners, and supporting business development efforts. The person in this position will…
Job Description
Smile Digital Health is seeking a Senior Sales Manager to drive targeted sales growth and lead a results-oriented team. The organization operates a FHIR-based data platform and health data management solutions designed to help stakeholders collect and exchange health information across more than 20 countries. This role is responsible for executing growth strategies, expanding target markets and key partners, and supporting business development efforts.
The person in this position will coach team members, establish performance metrics, and oversee strategic sales programs to build a robust pipeline. Daily activities include guiding complex negotiations, collaborating with cross-functional groups, and ensuring accurate metrics tracking in CSM. This opportunity is suited for a seasoned sales leader with a background in healthcare technology who can alternate smoothly between high-level strategy and detailed execution.
Responsibilities
- Manage, coach, and develop sales team members to achieve individual and group targets
- Identify and manage strategic client relationships while assisting the team in building customer connections
- Establish strategic sales programs to maintain a strong pipeline of opportunities
- Create repeatable and scalable sales solutions to enhance product integrations and value propositions
- Build new sales channels through marketing and lead generation strategies
- Guide the team in expanding existing accounts and securing new business
- Create a customer feedback cycle to ensure satisfaction and uncover growth strategies
- Support staff through complex sales negotiations and contract execution
- Lead recruitment efforts for the sales team and manage staffing needs
- Maintain accurate pipeline data and metrics within CSM
- Forecast and track new client metrics while managing quarterly and annual goals
Requirements
- 7 to 10 years or more of experience in healthcare sales
- 3 to 5 years of experience in sales leadership or people management
- Familiarity with healthcare technology, government healthcare programs and systems, or the US payers and providers space
- Demonstrated ability to build strategic client relationships with measurable growth results
- Proven leadership capability to develop an efficient sales team
- Strong written and verbal communication skills
- Demonstrated impact on revenue generation through innovative partnerships
- Ability to switch between high-level strategy and detail-oriented thinking
Qualifications
- Bachelor degree or diploma in Business or a related field, or equivalent practical work experience
- B2B sales experience
Core Skills
Benefits
- Remote work environment
- Flexible time away from work policy including PTO, personal days, and sick days
- Competitive salary and health/medical benefits
- RRSP, TFSA, and 401K employee contributions
- Life and disability coverage
- Employee assistance program
- FHIR study program and Skillsoft learning access
- Super HAPI Fun Club
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies a remote work environment.
What level of experience is required for this role?
Candidates must have 7 to 10 or more years of experience in healthcare sales, alongside 3 to 5 years of experience in sales leadership or people management.
What education or background is needed?
Applicants need a bachelor's degree or diploma in Business or a related field, or equivalent work experience, plus knowledge in healthcare technology, government health systems, or the US payers and providers space.
What is the salary for this position?
The salary is not stated in the posting, though competitive salary and health benefits are listed among the perks.
Are artificial intelligence tools used in the hiring process?
Yes, artificial intelligence may be utilized during portions of the recruitment and selection process such as resume screening, but final hiring decisions are made by human decision-makers.
Sample Interview Questions
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