Opportunity at
CanonicalSenior Sales Operations Analyst
Canonical seeks a Senior Sales Operations Analyst to support and manage global direct, alliance, channel partner, and online sales operations. The employer provides open source software…
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About This Role
Canonical seeks a Senior Sales Operations Analyst to support and manage global direct, alliance, channel partner, and online sales operations. The employer provides open source software and operating systems, most notably Ubuntu, serving public cloud, AI, data science, IoT, and enterprise technology sectors globally. This position involves driving revenue operations effectiveness, overseeing sales technology, instrumenting policies, and collaborating with executive teams across multiple departments. Ideal candidates possess an analytical approach,…
Job Description
Canonical seeks a Senior Sales Operations Analyst to support and manage global direct, alliance, channel partner, and online sales operations. The employer provides open source software and operating systems, most notably Ubuntu, serving public cloud, AI, data science, IoT, and enterprise technology sectors globally. This position involves driving revenue operations effectiveness, overseeing sales technology, instrumenting policies, and collaborating with executive teams across multiple departments. Ideal candidates possess an analytical approach, leadership initiative, strong attention to detail, and a proactive problem-solving mindset.
The role is based remotely in the Americas or EMEA regions. Team members participate in international travel up to four times yearly for company events lasting up to two weeks. Canonical offers a distributed work environment, annual compensation reviews, performance-driven annual bonuses or commissions, a personal learning and development budget, maternity and paternity leave, annual holiday leave, and travel-related benefits.
Responsibilities
- Deliver precise and scalable revenue operations across direct, indirect, and online channels
- Lead and develop a team of revenue operations analysts to establish policies and support sales teams
- Drive sales engagement, training, enablement, data enrichment, CRM management, quoting, analytics, and commissions
- Measure and improve policies and processes spanning the entire revenue operations spectrum
- Provide metrics and reporting to track revenue operations effectiveness including pipeline, leads, velocity, sales productivity, and renewals
- Manage territories and channels using data insights to drive actionable changes with executive management
- Oversee sales technology and automation processes in partnership with commercial systems engineering
- Introduce new products, pricing, packaging, and bundling through navigable quoting systems
- Ensure data quality through order processing, new hire training, documentation, reporting, and data cleansing
- Lead commercial review processes to evaluate and steer sales and alliance opportunities
- Own commission plans and direct the process for setting goals, evaluations, and payouts
Requirements
- Experience in a leadership Revenue Operations role driving direct, channel, and alliance partnership effectiveness
- Data-driven and analytical background with high attention to detail
- Demonstrated skill in utilizing CRM platforms, analytics, and compensation systems to deliver revenue operations insight
- Systematic and problem-solving approach to ensure scalable and repeatable outcomes
- Ability to manage commercial pressure and hold revenue teams under proper performance pressure
- Strong organizational skills and ability to interact with stakeholders at all organizational levels
- Exceptional academic record from high school and university
- Strong communication, interpersonal, negotiation, and influencing skills
- Professional written and spoken English proficiency with presentation skills
- Ability to travel internationally up to four times annually for events lasting up to two weeks
Qualifications
- Undergraduate degree in Science, Technology, Engineering, Mathematics, Economics, or a compelling alternative path
- Experience gained within a technology subscription-based business model
- Familiarity with global, multicultural organizations and driving teams remotely across multiple time zones
- Experience mentoring and coaching team members on technical and soft skills to support professional development
Core Skills
Benefits
- Distributed work environment with twice-yearly in-person team sprints
- Personal learning and development budget of USD 2,000 per year
- Annual compensation reviews
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Priority Pass and travel upgrades for long-haul company events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this role?
The position is based remotely in the EMEA or Americas regions, operating within a distributed work environment that includes international travel for company events up to four times a year.
What compensation and benefits are provided?
Compensation is shaped by geographical location, experience, and performance, reviewed annually, and includes a performance-driven annual bonus or commission. Additional benefits include a USD 2,000 yearly learning budget, maternity and paternity leave, annual holiday leave, an Employee Assistance Programme, and travel perks.
What are the core duties of the Senior Sales Operations Analyst?
Responsibilities include delivering scalable revenue operations, managing sales technology and commission plans, leading a team of analysts, providing effectiveness reports, and driving data quality across direct, channel, and online sales.
What educational background is preferred?
An undergraduate degree in a related field such as Science, Technology, Engineering, Mathematics, or Economics is preferred, though candidates with a compelling alternative path are also considered.
Sample Interview Questions
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