Opportunity at
ElasticSenior Solutions Architect, Mid-Market East (Presales)
Elastic is recruiting a Senior Solutions Architect for a presales position in its Mid-Market East group, based in the United States. The job is full-time and…
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About This Role
Elastic is recruiting a Senior Solutions Architect for a presales position in its Mid-Market East group, based in the United States. The job is full-time and on-site. The architect acts as the technical expert and confidant for sales colleagues, the customers they serve, channel partners and the wider community, using the Elastic Stack to address the business issues customers bring forward. Assigned accounts and their account managers get a technical…
Job Description
Elastic is recruiting a Senior Solutions Architect for a presales position in its Mid-Market East group, based in the United States. The job is full-time and on-site. The architect acts as the technical expert and confidant for sales colleagues, the customers they serve, channel partners and the wider community, using the Elastic Stack to address the business issues customers bring forward.
Assigned accounts and their account managers get a technical lead. The architect works out what each customer is trying to accomplish, shows how Elastic offerings align with those aims, and cultivates value-based relationships across every layer of the customer's organization. The architect joins planning at discovery and stays through to the technical win.
Outside individual deals, the architect presents Elastic products at sales meetings, meetups and conferences, coaches sales on positioning, and brings partners on board to support their sales cycles. The role also includes writing collateral, contributing to company programs, and working with colleagues on specific client needs.
Feedback from customers and the community, covering needs, shortfalls and improvements, goes to engineering and leadership. The posting asks for a track record in technical presales, the skill to sell modern platforms and technology, self-directed learning, and a history of customer work that improved architectures. The architect should be able to win a team over to an idea, inspire groups, and travel 30% within the region with occasional international trips.
Responsibilities
- Serve as the technical lead for assigned accounts and their account managers
- Understand customer goals and explain how Elastic offerings address them
- Build relationships grounded in value at every level of customer organizations
- Take part in planning and delivery from discovery through the technical win
- Present Elastic products at sales meetings, meetups and conferences
- Coach sales on positioning, and onboard and enable partners
- Write collateral and contribute to company programs
- Relay customer and community needs, gaps and improvement ideas to engineering and leadership
Requirements
- Track record of success in technical presales, with enough selling and implementation experience to earn customer trust
- Ability to make a persuasive case for modern platforms, software and technologies
- Curiosity and continuous self-directed learning
- History of customer relationships and architectures that met goals or beat competitors
- Ability to influence teams and inspire groups of all sizes
- Willingness to travel 30% within the region and occasionally internationally
Core Skills
Benefits
- 401(k) plan the company matches dollar for dollar, up to 6% of eligible pay
- Eligibility to take part in Elastic's stock program
- Health coverage for employees and their families in many locations
- Flexible work locations and schedules in many positions
- Ample vacation days every year
- Company match on personal donations and volunteer service, up to $2,000 or the local-currency equivalent
- Up to 40 hours a year to spend on volunteer work
- Parental leave of at least 16 weeks
- Pay based on the work performed rather than previous salary
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the job remote or on-site?
The listing is on-site in the United States, with 30% travel within the region and occasional international travel.
What does the role involve day to day?
The architect serves as technical lead for assigned accounts and account managers, and supports sales presentations, partner onboarding and planning from discovery to the technical win.
What does the posting say about pay?
The pay mix is 70/30 base to variable. The typical starting base range is $107,500 to $170,100 USD, the target variable range is $46,000 to $72,800 USD, and OTE is $153,500 to $242,900 USD.
How do I apply?
The posting does not describe an application process or deadline.
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