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Culture AmpSenior Systems Engineer
Culture Amp is seeking a Senior Systems Engineer to design, automate and maintain the infrastructure that lets staff work from any location. The engineer takes end-to-end…
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About This Role
Culture Amp is seeking a Senior Systems Engineer to design, automate and maintain the infrastructure that lets staff work from any location. The engineer takes end-to-end ownership of identity services, endpoint management and workplace systems, and helps keep cloud, networking and enterprise AI tooling secure, dependable and well governed. This is an engineering position focused on building automation rather than handling support tickets, and it includes mentoring colleagues. Identity responsibilities…
Job Description
Culture Amp is seeking a Senior Systems Engineer to design, automate and maintain the infrastructure that lets staff work from any location. The engineer takes end-to-end ownership of identity services, endpoint management and workplace systems, and helps keep cloud, networking and enterprise AI tooling secure, dependable and well governed. This is an engineering position focused on building automation rather than handling support tickets, and it includes mentoring colleagues.
Identity responsibilities centre on Okta: administration, automated joiner, mover and leaver processes, single sign-on, provisioning standards and access oversight. Device work covers the Jamf Pro platform and the full life of Apple hardware, from automated enrolment through configuration management, updates, compliance checks and overall fleet health. Automation uses scripting languages, infrastructure-as-code tools and workflow products to cut manual effort across the software-as-a-service estate.
The engineer also runs selected AWS and Meraki networking services with an eye on reliability, security and tested recovery steps. Enterprise AI products, including Gemini, Glean and Claude for Enterprise, fall within scope, covering permissions, connected data sources and usage rules. Monitoring and safe automated repair for critical systems are part of the work, and the engineer leads investigations and fixes for complex incidents.
Applicants need several years of experience running corporate infrastructure in a software or technology company, deep Okta and Jamf skills, and a record of scripting automation. Attendance at the Richmond site on a minimum of two days per week is expected.
Responsibilities
- Administer Okta and automate identity lifecycle, covering Workflows, single sign-on, SCIM and access governance
- Run the Jamf Pro platform and the Apple device lifecycle, from zero-touch enrolment to patching and compliance
- Automate workplace operations with Python, PowerShell, infrastructure as code and workflow tools
- Run chosen AWS and Meraki services, prioritising reliability and recovery
- Oversee enterprise AI platforms, including access rules and security reviews
- Build monitoring, alerts and carefully controlled automatic fixes for critical services
- Provide senior escalation support and lead root-cause analysis and preventive fixes
- Mentor colleagues while doing hands-on engineering
Requirements
- Multi-year background running company IT infrastructure in a software or tech-driven business
- Deep experience administering Okta and managing identity lifecycles, including creating and debugging Workflows
- Proficiency with Jamf Pro and running macOS device fleets
- Experience automating operations with scripting, APIs, workflows or infrastructure as code
- Experience troubleshooting complex incidents and running root-cause analysis
- Skilled at communicating with stakeholders and writing documentation
- Able to be present at the Richmond site two or more days weekly
- Comfortable with ambiguity and shifting priorities
Qualifications
- AWS experience with EC2, Route 53, Lambda or Fargate
- Terraform or CloudFormation experience
- Cisco Meraki experience
- Administration and governance of enterprise AI platforms
- Observability tools such as CloudWatch, Datadog, Splunk or PagerDuty
- Jira Service Management admin, plus Google Workspace, Slack and Atlassian work
Core Skills
Benefits
- Share options through the employee share option program
- Learning programs and coaching
- Quarterly refresh days, an extended year-end break and a monthly wellbeing allowance
- Parental leave from day one
- A MacBook and a budget for a home workspace
- Five paid social impact days each year
- Medical insurance for employee and family (US and UK only)
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
Attendance at the Richmond site is expected on at least two days weekly, and the listing has no separate city field.
What identity tools are required?
Strong Okta administration is essential, including building and troubleshooting Okta Workflows. Experience with Jamf Pro and macOS device fleets is also needed.
Is the role a service desk job?
No. The posting describes a hands-on engineering role that builds automation rather than an escalation seat.
Is a salary stated?
No. The posting does not state a salary.
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