On-site opportunity at
ZooxSenior Team Lead, Vehicle Technicians
Zoox is seeking a Senior Team Lead for Fleet Support within its Base Operations division. This on-site role operates on the first shift, running Monday through…
Career Tools
About This Role
Zoox is seeking a Senior Team Lead for Fleet Support within its Base Operations division. This on-site role operates on the first shift, running Monday through Friday from 9 am to 6 pm. The position functions as a player-coach combination, blending direct vehicle maintenance and diagnostic responsibilities with high-level workshop management. The chosen professional will direct technicians, oversee daily shop execution, and ensure the safety, readiness, and strategic deployment of…
Job Description
Zoox is seeking a Senior Team Lead for Fleet Support within its Base Operations division. This on-site role operates on the first shift, running Monday through Friday from 9 am to 6 pm. The position functions as a player-coach combination, blending direct vehicle maintenance and diagnostic responsibilities with high-level workshop management. The chosen professional will direct technicians, oversee daily shop execution, and ensure the safety, readiness, and strategic deployment of the organization's Robotaxi fleet.
This opportunity is well-suited for an experienced automotive leader who excels at bridging the gap between operations management and the shop floor. Responsibilities include driving standardization, enforcing environmental health and safety standards, and scaling operational processes across the workshop network. The ideal candidate will translate upper-level objectives into daily instructions while communicating floor-level constraints back to leadership. Cross-functional collaboration with engineering, facilities, and test teams is a central component of the work, alongside strategic planning for fleet expansion and new vehicle platforms.
Responsibilities
- Manage the complete workforce lifecycle including recruitment, onboarding, performance management, and team planning.
- Coach technicians and leads by setting expectations, delivering feedback, and building succession plans.
- Develop, audit, and enforce standard operating procedures across inspections, upgrades, and maintenance workflows.
- Utilize data and root cause analysis to drive process repeatability, vehicle uptime, and throughput.
- Verify that tools, equipment, facilities, and parts remain available and standardized to meet demand.
- Maintain a compliant, clean, and organized workplace while promoting safety rules and 5S standards.
- Identify risks and lead corrective actions for safety gaps or near misses.
- Track and define KPIs regarding downtime, quality, and fleet readiness.
- Collaborate with facilities, engineering, and test groups to align with roadmaps and requirements.
- Lead scaling initiatives for growing fleet sizes, new platforms, and facility expansions.
- Act as the primary technical escalation point for complex configuration and maintenance changes.
- Communicate operational risks and constraints to stakeholders and leadership.
- Partner with local leadership to handle escalated situations and align with site goals.
Requirements
- Minimum of 8 years of hands-on automotive technician experience.
- Minimum of 4 years of people leadership experience.
- Background leading teams in high-volume service, technical, or automotive environments.
- Demonstrated success implementing standard work and standard operating procedures in complex settings.
- Familiarity with safety programs, EH&S compliance, and 5S methodologies.
- Extensive knowledge of automotive parts, diagnostic methods, and systems.
- High proficiency in soldering, wiring diagrams, and CAN/LIN architecture.
- Ability to travel locally and nationally over fifty percent of the time.
- Possession of a clean driving record.
Qualifications
- Bachelor degree
- Experience working with autonomous vehicles or within safety-critical industries
- Background in R&D, pre-production, testing, engineering labs, or prototype operations
- Familiarity with continuous improvement methodologies, Six Sigma, or Lean
- Experience supporting fleet expansion, new site launches, or scaling operations
- Understanding of high-voltage systems and electric vehicle architectures
- Experience using specialized test equipment for thermal, durability, vehicle dynamics, or NVH
- Technical trade school certificate or an Associate Degree in automotive repair
Core Skills
Frequently Asked Questions
What are the working hours for this role?
The position operates on the first shift, Monday through Friday, from 9 am to 6 pm.
Is this position remote?
No, the posting specifies that the role is on-site and requires an ability to travel locally and nationally over fifty percent of the time.
What experience is required to apply?
Applicants must have at least 8 years of hands-on automotive technician experience and a minimum of 4 years of people leadership experience.
Does the posting specify the salary?
No, the compensation details are not provided in the job posting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.