Opportunity at
RenmoneyService Monitoring Engineer
This full-time, on-site Service Monitoring Engineer role at Renmoney in Nigeria covers real-time monitoring of business-critical IT services, including core banking, payments, digital channels and integration…
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About This Role
This full-time, on-site Service Monitoring Engineer role at Renmoney in Nigeria covers real-time monitoring of business-critical IT services, including core banking, payments, digital channels and integration services. The engineer tracks uptime, transaction success and response times, performs first-line triage on incidents and escalates to specialist teams. The role also watches for capacity risks and keeps incident records.
Job Description
This full-time, on-site Service Monitoring Engineer role at Renmoney in Nigeria covers real-time monitoring of business-critical IT services, including core banking, payments, digital channels and integration services. The engineer tracks uptime, transaction success and response times, performs first-line triage on incidents and escalates to specialist teams. The role also watches for capacity risks and keeps incident records.
Responsibilities
- Monitor availability and performance of core banking, payments and digital channels
- Track uptime, transaction success rates, response times and error rates
- Act as first-line responder for service alerts and perform initial triage
- Escalate incidents to application, network, infrastructure and security teams
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this position located?
The posting lists Nigeria with an on-site working arrangement.
What does the role monitor?
It covers core banking platforms, payment systems, mobile and internet channels, and integration services.
Is a salary stated?
The posting does not specify a salary.
Sample Interview Questions
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