Remote opportunity at
BeyondTrustSr Director, L2C Process Owner
BeyondTrust is seeking a Senior Director, L2C Process Owner to join its remote team. In this position, the individual will direct the governance, prioritization, and development…
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About This Role
BeyondTrust is seeking a Senior Director, L2C Process Owner to join its remote team. In this position, the individual will direct the governance, prioritization, and development of Lead-to-Cash processes and associated systems, steering workstreams between business units and the Salesforce Center of Excellence. The role centers on maintaining roadmap stability, managing a team of two L2C Business Partners, overseeing end-to-end process metrics, and guiding strategic alignment across go-to-market operations. Ideal…
Job Description
BeyondTrust is seeking a Senior Director, L2C Process Owner to join its remote team. In this position, the individual will direct the governance, prioritization, and development of Lead-to-Cash processes and associated systems, steering workstreams between business units and the Salesforce Center of Excellence.
The role centers on maintaining roadmap stability, managing a team of two L2C Business Partners, overseeing end-to-end process metrics, and guiding strategic alignment across go-to-market operations. Ideal candidates bring extensive background in SaaS business systems and people management.
BeyondTrust functions as an identity security leader that helps organizations secure the identity attack surface and neutralize threats. The company serves over 20,000 customers globally, including a substantial portion of the Fortune 100.
Responsibilities
- Manage the Lead-to-Cash roadmap by making final prioritization decisions across different workstreams
- Lead and mentor a team of two L2C Business Partners
- Chair monthly governance meetings and handle priority escalations
- Maintain end-to-end process maps and monitor performance metrics such as quote creation time and order hold rates
- Partner with go-to-market enablement, leadership, and solution delivery teams to coordinate communication regarding system changes
- Provide necessary Lead-to-Cash process input for acquisition integration initiatives
Requirements
- Over ten years of experience in go-to-market, Lead-to-Cash operations, or business systems within a SaaS company
- Minimum of three years of experience owning prioritization or product ownership for Salesforce-based Lead-to-Cash processes
- At least two years of people management experience
- Proficiency in Salesforce CRM and CPQ, including integrations with ERP and billing systems such as NetSuite
- Demonstrated ability to influence senior executives and guide decisions across multiple functions
Qualifications
- Bachelor degree required, with a Master degree or MBA considered a plus
- Degree in Computer Science, Information Technology, Finance, or a related field
- Background in business process mapping
- Familiarity with Jira ticketing systems
- Knowledge of AI and agent capabilities both within and outside of Salesforce
- Experience working with cross-functional and cross-geography teams
Core Skills
Frequently Asked Questions
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Is this position remote?
Yes, the posting specifies that the role is remote.
What is the employment type?
The posting lists the employment type as full-time.
What salary does this job offer?
The posting does not specify a salary.
How many direct reports does this role manage?
The role leads a team of two L2C Business Partners.
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