Remote opportunity at
ThumbtackSr. HR Business Partner
Thumbtack operates a mobile application that connects homeowners with a network of local service providers to assist with property maintenance, repairs, and improvement projects. The People…
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About This Role
Thumbtack operates a mobile application that connects homeowners with a network of local service providers to assist with property maintenance, repairs, and improvement projects. The People Team is seeking a Sr. HR Business Partner to join the organization in a remote capacity. This position reports directly to the Director of HR Business Partners and centers on three main areas: delivering client-facing HRBP support, driving AI and operational initiatives, and managing…
Job Description
Thumbtack operates a mobile application that connects homeowners with a network of local service providers to assist with property maintenance, repairs, and improvement projects. The People Team is seeking a Sr. HR Business Partner to join the organization in a remote capacity. This position reports directly to the Director of HR Business Partners and centers on three main areas: delivering client-facing HRBP support, driving AI and operational initiatives, and managing employee relations. The ideal candidate blends strategic human resources expertise with a strong aptitude for automation and artificial intelligence, possessing the capability to convert operational opportunities into functional tools like exit interview synthesizers and engagement survey action planners. Professionals in this role will act as trusted advisors across the employee lifecycle, identify legal compliance risks, build AI-ready HR policies, and manage emergency response playbooks and exit projects. Thumbtack is an equal opportunity employer committed to inclusive practices.
Responsibilities
- Advise managers and staff across the full employee lifecycle spanning team effectiveness and engagement survey action planning
- Identify compliance and legal risks within daily operations, coordinating with the global HRBP team on priorities
- Develop AI-driven HR workflows by mapping processes, formatting policies into AI-ready structures, and managing tool rollouts
- Create enablement materials, templates, and communications while supporting board preparation, calibrations, and survey analysis
- Handle employee relations duties during team absences including performance improvement plan preparation, investigations, policy violation reviews, and conflict mediation
- Build, own, and iterate on AI tools designed to automate HRBP tasks using usage analytics and feedback
- Manage the North American emergency response playbook and assist with quarterly exit projects
Requirements
- Bring over 10 years of experience in human resources featuring dedicated HRBP work
- Demonstrate past examples of utilizing AI or automation to enhance professional workflows, such as built templates or reimagined processes
- Maintain broad familiarity with core HR functions including compensation, talent retention, performance management, workforce planning, and risk management
- Demonstrate data literacy skills to analyze people data, spot trends, and present actionable recommendations to leadership
- Possess familiarity with HR tech platforms and HRIS systems
Qualifications
- Experience experimenting with artificial intelligence tools to convert concepts into functional operational solutions
- Background in change management guiding teams and leaders through organizational transitions
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote status of this role?
The position is listed as remote.
What is the expected salary range for this position?
The salary depends on location. For San Francisco, San Jose, New York City, or Seattle, the range is $148,000 to $201,300. For Austin, Washington DC, or the states of California, Massachusetts, New Jersey, and Washington, the range is $134,300 to $181,700. All other U.S. locations range from $126,700 to $171,400.
What experience is required to apply?
Candidates must have 10 or more years of human resources experience with HRBP background, along with practical examples of applying AI or automation to improve work processes.
Who does this position report to?
This role reports to the Director of HR Business Partners.
Sample Interview Questions
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