Opportunity at
ElasticSr. Solutions Architect - Strategic East (Presales)
Elastic wants a Senior Solutions Architect to work in presales across the United States. The job is full-time and on-site. Inside the company, the architect is…
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About This Role
Elastic wants a Senior Solutions Architect to work in presales across the United States. The job is full-time and on-site. Inside the company, the architect is the technical expert that sales colleagues, customers, partners and the wider community turn to, and helps organizations use the Elastic Stack to address the problems they face. The architect acts as the go-to technical resource for assigned accounts and the account managers who run…
Job Description
Elastic wants a Senior Solutions Architect to work in presales across the United States. The job is full-time and on-site. Inside the company, the architect is the technical expert that sales colleagues, customers, partners and the wider community turn to, and helps organizations use the Elastic Stack to address the problems they face.
The architect acts as the go-to technical resource for assigned accounts and the account managers who run them. The work starts by learning what a customer is trying to achieve, then showing how Elastic offerings fit those aims. The architect joins early, during discovery, and stays with the opportunity until the technical case is won, building trust with people at every level of the customer's organization.
Presenting Elastic products and solutions is a regular task, whether at sales meetings, local meetups or large conferences. The architect also coaches the sales team on how to position offerings, brings partners on board and helps them succeed inside their own deals. Writing marketing collateral, supporting company programs, and joining colleagues to solve specific client requirements round out the role.
The architect carries feedback from customers and the local community to engineering and leadership, pointing out shortfalls and suggesting improvements. The ideal candidate has done presales technology work before, has sold and implemented software well enough to earn a customer's confidence, can explain what modern platforms deliver, and keeps learning. Persuading a group with an idea or an architectural pattern is part of the skill set. Travel of 30% within the region is required, along with occasional trips abroad.
Responsibilities
- Serve as the go-to technical resource for assigned accounts and their account managers
- Learn what each customer is aiming for and connect Elastic offerings to those aims
- Build trust-based relationships with people at all levels of client organizations
- Join deals early in discovery and stay engaged until the technical case is won
- Present Elastic products and solutions at meetings, meetups and conferences
- Coach sales on positioning, and bring partners on board to support their deals
- Write collateral and support company programs
- Feed customer and community feedback on gaps and improvements back to engineering and leadership
Requirements
- Prior presales experience in a technical role, with enough selling and deployment work to earn a customer's confidence
- Skill in explaining the advantages of modern platforms, software and technology
- A habit of curiosity and ongoing self-education
- A history of customer work that produced architectures solving real problems or outpacing rivals
- Ability to sway a team and to speak to small and large audiences
- Travel of 30% within the region, plus occasional international trips
Core Skills
Benefits
- 401(k) plan the company matches dollar for dollar, up to 6% of eligible pay
- Eligibility to take part in Elastic's stock program
- Health coverage for employees and their families in many locations
- Flexible work locations and schedules in many positions
- Ample vacation days every year
- Company match on personal donations and volunteer service, up to $2,000 or the local-currency equivalent
- Up to 40 hours a year to spend on volunteer work
- Parental leave of at least 16 weeks
- Pay based on the work performed rather than previous salary
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role on-site or remote?
The listing is on-site in the United States and includes 30% regional travel plus occasional international trips.
What does the posting ask for?
Presales technical experience, the ability to sell and implement technology, a habit of continuous learning, and skill at winning over teams.
What is the pay structure?
The pay mix is 70/30 base to variable. The typical starting base range is $107,500 to $170,100 USD, the target variable range is $46,000 to $72,800 USD, and OTE is $153,500 to $242,900 USD.
How do I apply?
The posting does not describe an application process or deadline.
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