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ServiceNowSr Staff Inbound Product Manager
ServiceNow is expanding its product management team within the Security and Risk Unit to drive innovations in AI security solutions. The company is currently seeking a…
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About This Role
ServiceNow is expanding its product management team within the Security and Risk Unit to drive innovations in AI security solutions. The company is currently seeking a Sr Staff Inbound Product Manager to lead product strategy and execution for deploying artificial intelligence features in Security Incident Response. This position is based in Hyderabad and involves managing AI-to-AI security integrations, defining agentic incident response workflows, and helping enterprise clients successfully adopt these…
Job Description
ServiceNow is expanding its product management team within the Security and Risk Unit to drive innovations in AI security solutions. The company is currently seeking a Sr Staff Inbound Product Manager to lead product strategy and execution for deploying artificial intelligence features in Security Incident Response. This position is based in Hyderabad and involves managing AI-to-AI security integrations, defining agentic incident response workflows, and helping enterprise clients successfully adopt these capabilities.
The ideal candidate will possess a strong background in software product management, particularly within cybersecurity, SecOps, or artificial intelligence domains. This role suits professionals who can translate complex technical workflows into clear product requirements while working closely with engineering, user experience, and sales teams. The position requires frequent collaboration with enterprise customers and partner ecosystems to ensure solutions meet market needs and drive production adoption.
Responsibilities
- Manage a significant portion of the security incident response artificial intelligence product roadmap and turn requirements into client-centric solutions
- Establish strategic and technical direction that sales, engineering, and user experience teams can follow with high-level visibility
- Drive measurable improvements in production adoption, monthly active users, and renewals for artificial intelligence capabilities in security incident response
- Direct product strategy for artificial intelligence-to-artificial intelligence security integrations that enable autonomous agents to collaborate across platforms
- Engage directly with clients and partners through regular strategic meetings regarding solutions, integrations, and differentiation
- Communicate priorities effectively across architecture, design, partner, and engineering groups while overseeing execution and shipping
- Incorporate usability insights, market analysis, and customer research into product decisions
- Influence and collaborate across multidisciplinary teams including leadership, product, engineering, user experience, and partner networks
Requirements
- Maintain an artificial intelligence-first mindset with demonstrated use of tools like OpenAI, Claude, Copilot, or Gemini to accelerate product work
- Bring over eight years of software product management experience, ideally in SecOps, cybersecurity, artificial intelligence, machine learning, or related fields
- Demonstrate a proven track record of defining product requirements and building executable roadmaps
- Exhibit strong prioritization skills to focus on high-impact tasks within a fast-paced environment
- Show deep curiosity regarding client needs along with experience building relationships and delivering security solutions
- Manage stakeholder relationships with external partners to build integrations with established or emerging technology vendors
- Possess excellent communication skills to explain complex technical problems to diverse audiences
- Demonstrate experience leading teams and mentoring junior product managers
Qualifications
- Experience with Model Context Protocol or Agent2Agent protocol
- Familiarity with artificial intelligence agent communication protocols, API design, or distributed automation frameworks
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This role is located in Hyderabad.
What is the employment type?
The posting specifies full-time employment.
What is the salary for this position?
The source posting does not specify a salary.
What experience level is required?
Candidates must have 8 or more years of software product management experience, preferably in cybersecurity, SecOps, AI, machine learning, or related domains.
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