Hybrid opportunity at
GustoStaff Product Designer, Retirement
Gusto is looking for a Staff Product Designer, Retirement to join its team on a hybrid basis in San Francisco. Gusto operates a platform that manages…
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About This Role
Gusto is looking for a Staff Product Designer, Retirement to join its team on a hybrid basis in San Francisco. Gusto operates a platform that manages payroll, health insurance, 401(k)s, and HR services to support over half a million small businesses nationwide. In this position, you will act as the design lead for the Retirement team, focusing on creating accessible financial products that bridge the retirement gap for small business…
Job Description
Gusto is looking for a Staff Product Designer, Retirement to join its team on a hybrid basis in San Francisco. Gusto operates a platform that manages payroll, health insurance, 401(k)s, and HR services to support over half a million small businesses nationwide.
In this position, you will act as the design lead for the Retirement team, focusing on creating accessible financial products that bridge the retirement gap for small business owners and workers. The role involves partnering closely with product management, engineering, data, and research to shape strategy, map out user journeys, and integrate AI tools into the design process.
This opportunity is well-suited for a systems thinker who enjoys working in complex, highly regulated financial domains. The ideal candidate has substantial experience building form-heavy workflows, prototyping with artificial intelligence, and balancing regulatory requirements with clean, high-trust user interfaces.
Responsibilities
- Partner with product managers to define customer problems, strategies, and measurable outcomes related to activation, engagement, and retention.
- Collaborate with data and research teams to analyze funnel metrics, track behavior over time, and iterate based on findings.
- Drive the end-to-end design process from initial scoping and prototyping to final delivery and ongoing iterations.
- Translate regulatory and tax-driven rules into clear user flows, content, and interface patterns.
- Build compelling product narratives to align cross-functional stakeholders around strategic options and tradeoffs.
- Provide design critique and mentorship to peers while championing the organization's design system.
- Utilize artificial intelligence to rapidly prototype concepts and generate customer feedback.
Requirements
- At least 8 years of professional experience in product design, backed by a portfolio showing shipped end-to-end work and measurable impact.
- Strong command of interaction design, information architecture, and visual design for complex workflows.
- Demonstrated fluency in incorporating artificial intelligence into design practice for prototyping, testing, and shipping.
- Ability to operate comfortably in ambiguous environments and translate unstructured inputs into clear goals.
Qualifications
- Prior background working in regulated or high-trust sectors such as fintech, taxes, insurance, healthcare, benefits, or retirement.
- Familiarity with handling content design aspects to clarify complicated concepts.
- Experience contributing components or patterns to a design system.
Core Skills
Benefits
- Competitive base pay
- Equity in the form of restricted stock units
Frequently Asked Questions
What is the location and remote work policy for this position?
The role is based in San Francisco with a hybrid remote status. Employees based in San Francisco are expected to work from the office approximately two to three days per week.
What is the employment type for this role?
This is a full-time position.
What is the salary range for this job?
The source posting does not specify a salary range for this particular role.
How many years of experience are required?
Candidates must have 8 or more years of experience in product design with a portfolio demonstrating shipped work.
Sample Interview Questions
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