Opportunity at
DruvaStaff Program Manager, NPI and Product Operations
This full-time, on-site program management position centers on getting launches, pricing rollouts and partner integrations for Druva out on schedule. The Staff Program Manager runs the…
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About This Role
This full-time, on-site program management position centers on getting launches, pricing rollouts and partner integrations for Druva out on schedule. The Staff Program Manager runs the NPI process (new product introduction) from intake through a post-launch review, maps the critical path, and enforces release checkpoints that decide whether a launch can proceed. The job spans Product, Engineering, go-to-market groups, Finance and Business Systems. A large share of the effort goes…
Job Description
This full-time, on-site program management position centers on getting launches, pricing rollouts and partner integrations for Druva out on schedule. The Staff Program Manager runs the NPI process (new product introduction) from intake through a post-launch review, maps the critical path, and enforces release checkpoints that decide whether a launch can proceed.
The job spans Product, Engineering, go-to-market groups, Finance and Business Systems. A large share of the effort goes into complex pricing changes, including new SKUs, price adjustments, promotional campaigns and entitlement rules, coordinated with Sales Operations, Revenue Operations, IT and Business Systems. The role also manages joint technical and commercial efforts with cloud platform providers, equipment makers and software partners, keeping internal and partner timelines in step.
When teams compete for priority, the manager mediates, recommends a direction when an issue must be escalated, and drives open decisions to resolution. The posting also asks the holder to bring automation and AI tooling into program work where it measurably shortens cycle time, and to build dashboards in Sigma, Looker and Jira that report release pace, pricing accuracy and operating efficiency.
Because colleagues work in many regions, the role defines meeting rhythms and written documentation norms so that everyone stays informed without relying on live calls. Success is judged by launches that go out on their committed dates with no defects. Applicants should bring at least eight years of program management work and familiarity with B2B SaaS release processes.
Responsibilities
- Take ownership of the NPI workflow from intake through post-launch review
- Set critical paths, operate release checkpoints, and monitor dependencies and risks
- Coordinate complex pricing and SKU rollouts, including promotions and entitlement rules
- Lead joint technical and commercial work with cloud providers, equipment makers and software partners
- Serve as the connecting link between product and engineering, marketing, sales operations, legal, finance and support
- Use AI and automation to remove manual work from program management
- Build KPI dashboards in Sigma, Looker and Jira covering release pace and pricing accuracy
- Run programs across time zones with clear meeting rhythms and written standards
Requirements
- Eight or more years in program management, including leading multi-team initiatives
- At least three years of hands-on work in pricing operations, SKU administration and business-system rollouts
- Practical use of AI tools and generative AI automation to cut manual work
- Familiar with how B2B SaaS releases and commercialization models operate
- Working familiarity with Jira Advanced Roadmaps, Confluence, Sigma, Looker and Salesforce
- Ownership, close attention to detail, and the ability to lead through uncertainty
Qualifications
- Hands-on exposure to CPQ, Salesforce or ERP platforms
- Ten or more years of total technology experience
- Degree in a technical or business discipline, or equivalent hands-on experience
Core Skills
Benefits
- Base pay of $162,000 to $227,333 per year, which can vary with location, skills and experience
- Incentive pay may also apply, such as a yearly discretionary bonus, commissions or equity
- Health and wellness coverage, a 401(k) plan, and disability and life insurance
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The posting lists the role as on-site but does not name a city or office.
What is the pay range?
Base pay is listed at $162,000 to $227,333 per year. Actual pay can depend on location, skills and experience, and the total package may add a discretionary bonus, commissions or equity.
What experience is needed?
The posting asks for at least eight years of program management work and at least three years in pricing operations or business-system rollouts such as CPQ, Salesforce or ERP.
Is this full-time?
Yes. The posting lists the role as full-time.
Sample Interview Questions
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