Remote opportunity at
TwilioStrategic Account Executive
Twilio is hiring a Strategic Account Executive to lead and grow relationships with its largest communications platform customers. In this remote position based in Australia, the…
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About This Role
Twilio is hiring a Strategic Account Executive to lead and grow relationships with its largest communications platform customers. In this remote position based in Australia, the incumbent will protect and expand Twilio's messaging, voice, and email business across assigned accounts within sectors such as high-growth technology, logistics, and fintech. The role requires driving analytical and consultative sales cycles for complex, large-scale, compliance-heavy businesses. The Strategic Account Executive operates in a…
Job Description
Twilio is hiring a Strategic Account Executive to lead and grow relationships with its largest communications platform customers. In this remote position based in Australia, the incumbent will protect and expand Twilio's messaging, voice, and email business across assigned accounts within sectors such as high-growth technology, logistics, and fintech. The role requires driving analytical and consultative sales cycles for complex, large-scale, compliance-heavy businesses.
The Strategic Account Executive operates in a cross-functional environment, partnering closely with product management, finance, support, and services teams to achieve revenue, gross margin, and gross profit results. Candidates will manage forecasts, deliver guidance to executive management, and champion customer needs internally. Approximately 30% travel is expected for in-person meetings with customers, team gatherings, and functional off-sites.
Responsibilities
- Manage and expand key customer accounts including fintech, logistics, and high-growth technology firms
- Develop and execute account strategies to achieve revenue, gross margin, and gross profit targets
- Collaborate with internal departments to discover new revenue opportunities within the account portfolio
- Participate in a cross-functional account team alongside product, finance, support, and services representatives
- Maintain disciplined forecasts and present guidance to executive leadership
- Conduct consultative sales cycles emphasizing deep discovery and customer advocacy
Requirements
- More than 8 years of combined experience in strategic or major account sales managing quantitative, analytical products
- Proven track record of building partnerships and influencing business and technical leaders
- Demonstrated ability to utilize data-driven account development strategies to prove value
- Experience managing business forecasts and financial models
- Entrepreneurial mindset with the ability to define processes and construct programs
- Track record of driving revenue and gross profit results for large-scale enterprise clients in Asia
- Strong verbal and written communication skills
Qualifications
- Bachelor Degree or equivalent years of experience
- Cross-selling experience targeting marketing, engineering, and product divisions
- Prior experience selling telecommunications, CPaaS, or PaaS solutions
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare coverage
- Retirement savings program
- Support for employee volunteering and donation efforts
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is remote and based in Australia, specifically in Melbourne, Brisbane, or Sydney. Occasional in-person reporting may be required for team gatherings, functional off-sites, or customer meetings.
How much travel is required for this role?
Approximately 30% travel is anticipated to build in-person relationships with customers and colleagues.
What experience is required to apply?
Candidates must have over 8 years of combined experience in major account or strategic sales managing quantitative and analytical solutions, along with a bachelor degree or equivalent experience.
What is the salary for this position?
The specific salary is not stated in the job posting, though the company offers competitive pay.
Sample Interview Questions
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