Opportunity at
SwiggyStrategic Account Manager
Swiggy is hiring a Strategic Account Manager for a full-time, on-site position responsible for large regional and national restaurant groups. No city is named in the…
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About This Role
Swiggy is hiring a Strategic Account Manager for a full-time, on-site position responsible for large regional and national restaurant groups. No city is named in the listing. The typical client operates 20 or more branches across several cities, often with well-developed operations departments, so the work is enterprise-grade and depends on alignment with senior leaders across regions. The main contacts are chief executives, franchise heads, regional vice presidents and founders.…
Job Description
Swiggy is hiring a Strategic Account Manager for a full-time, on-site position responsible for large regional and national restaurant groups. No city is named in the listing. The typical client operates 20 or more branches across several cities, often with well-developed operations departments, so the work is enterprise-grade and depends on alignment with senior leaders across regions.
The main contacts are chief executives, franchise heads, regional vice presidents and founders. The manager coordinates with Swiggy's central, operations and finance functions to build custom solutions, integrations and specialised programmes. This includes drafting six-to-twelve-month growth roadmaps, negotiating significant agreements with bespoke pricing and value-added services, and presenting quarterly reviews to boards.
The post also includes tracking growth at each account, catching churn warning signs early, and designing retention actions. Additional tasks cover identifying new restaurant groups and concepts entering the market, building predictive models and return calculators, forecasting quarterly revenue, and travelling to client sites and regional hubs once or twice a quarter. The listing wants a polished partner who represents Swiggy well in every executive conversation.
Responsibilities
- Run enterprise portfolios spanning 20 to 30 multi-city chains, with at least 20 outlets in each and annual revenue in crores
- Serve as a trusted adviser to restaurant executives about their Swiggy strategy
- Partner with central, operations and finance departments to deliver bespoke solutions
- Build six-to-twelve-month growth roadmaps that cover new cuisines, formats and sites
- Negotiate complex deals, including custom pricing and exclusive terms
- Present quarterly reviews to boards and executive leadership teams
- Watch account health, escalate concerns and design retention plans
- Find new restaurant groups and formats and lead outreach to them
- Develop predictive account health models, ROI calculators and quarterly revenue forecasts
- Travel to client locations and regional hubs one to two times each quarter
Requirements
- At least four years in enterprise account work, strategic selling or business development, preferably at fast-growing technology firms
- History of closing and widening agreements while managing many stakeholders
- Polished presenter who builds clear, structured and confident business reports
- Analytical depth to diagnose performance issues and construct business cases
- Ownership mindset with an appetite for expansion
- Capacity for 30 to 40 face-to-face partner meetings every month
Qualifications
- MBA or PGDM is preferred
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Strategic Account Manager role based?
No city is named in the posting. The listing is on-site.
What experience does the posting ask for?
It asks for four or more years of enterprise account work, strategic selling or partnership development, preferably in fast-scaling technology firms.
Is a salary stated?
No salary is specified in the posting.
Is the role full-time?
Yes, it is listed as full-time, with an MBA or PGDM preferred.
Sample Interview Questions
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