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SwiggySenior Strategic Account Manager
Swiggy is seeking a Senior Strategic Account Manager to oversee enterprise-level restaurant chains spanning multiple cities and locations. In this full-time position, the professional will act…
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About This Role
Swiggy is seeking a Senior Strategic Account Manager to oversee enterprise-level restaurant chains spanning multiple cities and locations. In this full-time position, the professional will act as a trusted advisor to founders, regional vice presidents, and franchisors, aligning long-term growth strategies with Swiggy operations. The role centers on managing 20 to 30 large multi-city accounts, driving profitability, structuring complex business deals, and preventing churn through proactive data analysis and regular…
Job Description
Swiggy is seeking a Senior Strategic Account Manager to oversee enterprise-level restaurant chains spanning multiple cities and locations. In this full-time position, the professional will act as a trusted advisor to founders, regional vice presidents, and franchisors, aligning long-term growth strategies with Swiggy operations. The role centers on managing 20 to 30 large multi-city accounts, driving profitability, structuring complex business deals, and preventing churn through proactive data analysis and regular performance reviews.
This opportunity is well-suited for a dedicated professional with a strong background in technology sectors who excels at managing multi-stakeholder relationships and executive communications. The position requires traveling to regional hubs and partner locations one to twice every quarter and conducting between 30 and 40 face-to-face partner meetings each month. Swiggy operates as an equal opportunity employer, considering all applicants regardless of protected legal characteristics.
Responsibilities
- Manage 20 to 30 enterprise accounts consisting of multi-city restaurant chains with 20 or more outlets each
- Partner with senior executives, franchisors, and founders to shape long-term business strategies
- Collaborate with central operations, finance, and internal teams to deliver custom solutions and programs
- Create and implement six to twelve-month growth plans focused on new cuisines, formats, and geographic expansion
- Negotiate high-value contracts, exclusive arrangements, custom pricing, and value-added services with high autonomy
- Deliver quarterly business reviews supported by data insights and strategic vision to leadership boards
- Monitor portfolio growth, identify early warning signs of churn, and establish retention strategies for vulnerable accounts
- Pursue new restaurant groups entering the market and lead outreach for transformational accounts
- Build predictive health models, churn indicators, ROI calculators, and accurate quarterly revenue forecasts
- Travel to regional hubs and account locations one to two times per quarter alongside conducting 30 to 40 in-person partner meetings monthly
Requirements
- Minimum of 4 years of professional experience in strategic sales, enterprise account management, or business development within high-growth technology companies
- Demonstrated success in closing and expanding commercial deals while handling complex multi-stakeholder relationships
- Advanced executive communication and presentation abilities for business reports and growth roadmaps
- Strong analytical skills capable of interpreting data, identifying growth drivers, forecasting revenue, and building business cases independently
Qualifications
- Possession of an MBA or PGDM degree
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The role is a full-time position.
What is the remote work status?
The job is on-site and requires regular travel to regional hubs and partner locations one to two times per quarter, as well as 30 to 40 in-person restaurant partner meetings each month.
What experience is required to apply?
Candidates must have at least 4 years of experience in enterprise account management, strategic sales, or business development at high-growth tech companies.
What education is preferred for candidates?
An MBA or PGDM degree is preferred for this position.
What salary and benefits does Swiggy offer for this position?
The job posting does not specify the salary or benefits.
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