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TwilioStrategic Account Executive 4 - Regverts
Twilio is recruiting a Strategic Account Executive for its Regulated Verticals team. The role is fully remote, but candidates in Connecticut, New Jersey, New York, Washington,…
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About This Role
Twilio is recruiting a Strategic Account Executive for its Regulated Verticals team. The role is fully remote, but candidates in Connecticut, New Jersey, New York, Washington, Pennsylvania and the areas around San Francisco, Oakland and San Jose are not eligible. About 20% travel is expected to meet customers and colleagues in person. The executive manages and grows some of Twilio's most important accounts in regulated industries, mainly large financial services…
Job Description
Twilio is recruiting a Strategic Account Executive for its Regulated Verticals team. The role is fully remote, but candidates in Connecticut, New Jersey, New York, Washington, Pennsylvania and the areas around San Francisco, Oakland and San Jose are not eligible. About 20% travel is expected to meet customers and colleagues in person.
The executive manages and grows some of Twilio's most important accounts in regulated industries, mainly large financial services and fintech organisations. The portfolio spans Twilio's customer engagement products: trust and identity tools, Segment CDP, messaging, voice, email and Flex. The executive builds senior partnerships and advises customers on use cases such as fraud prevention and personalised engagement.
Responsibilities include shaping account strategy so that revenue, margin and gross profit goals are met, running a disciplined forecast, and leading consultative sales cycles with the largest customers. The executive leads a cross-functional account group made up of product, finance, support and services staff, and uncovers new revenue with other Twilio teams. Pipeline and forecasts are kept in Salesforce.
The posting asks for eight years of sales experience, at least three of them in major account or strategic sales, and a record of hitting revenue and gross profit targets with large enterprise customers. The role is eligible for commission.
Responsibilities
- Manage and grow key Regulated Verticals customer accounts.
- Shape account strategy so that revenue, margin and gross profit goals are met.
- Identify new revenue opportunities with other Twilio teams across the account portfolio.
- Lead a cross-functional account group made up of product, finance, support and services staff.
- Run a disciplined forecast and brief senior leaders on the outlook.
- Run consultative sales cycles with deep discovery, and keep an accurate pipeline in Salesforce.
- Track industry changes and share best practice with the team.
Requirements
- Eight years of total sales experience, with at least three years in major account or strategic sales.
- Experience managing quantitative, analytically demanding products and solutions.
- Skill in relationship management, cross-selling, upselling and solution consulting.
- Able to earn trust from both commercial executives and deeply technical leaders.
- Experience building forecasts and financial models that the business relies on.
- Consistent delivery of revenue and gross profit outcomes, mainly with large enterprises.
- Strong spoken and written communication, and a bachelor's degree or equivalent experience.
Qualifications
- Deep experience with telecom companies, such as CPaaS providers, SMS aggregators or carriers.
- Background in a data-heavy sector such as DevOps, fintech, ad optimisation, banking technology, security or commodity markets.
- Experience selling software, SaaS, CPaaS or PaaS products.
Core Skills
Benefits
- Competitive pay with commission eligibility, and possible equity under the company plan.
- Generous time off, parental and wellness leave, healthcare and a retirement savings program.
- Approximately 20% travel to meet customers in person.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role remote?
Yes. It is fully remote, but candidates in Connecticut, New Jersey, New York, Washington, Pennsylvania and parts of the Bay Area near San Francisco are not eligible.
What is the pay range?
The posting lists estimated pay from about $132,192 to $183,600 depending on location, plus commission eligibility.
How much travel is expected?
Expect roughly 20% of time on the road for in-person customer and colleague meetings.
When do applications close?
Applications are listed as open until 20 October 2026, subject to change.
Sample Interview Questions
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