Remote opportunity at
SupabaseSupport Engineer (AMER - Weekends)
Supabase is hiring a full-time Support Engineer to cover weekend shifts for the Americas. The company runs a Postgres development platform that spans databases, authentication, storage,…
Career Tools
About This Role
Supabase is hiring a full-time Support Engineer to cover weekend shifts for the Americas. The company runs a Postgres development platform that spans databases, authentication, storage, edge functions, realtime features and vector search. Support Engineers help developers who are stuck or need direction, working within a globally distributed team focused on fixing issues quickly. Shifts are four 10-hour days covering Friday through Monday, inside a 16:00 to 02:00 UTC window.…
Job Description
Supabase is hiring a full-time Support Engineer to cover weekend shifts for the Americas. The company runs a Postgres development platform that spans databases, authentication, storage, edge functions, realtime features and vector search. Support Engineers help developers who are stuck or need direction, working within a globally distributed team focused on fixing issues quickly.
Shifts are four 10-hour days covering Friday through Monday, inside a 16:00 to 02:00 UTC window. Engineers handle cases ranging from billing and pre-sales questions to optimization and implementation work. Each case is triaged by pointing the user to earlier answers, code examples and documentation, or by escalating to technical or business colleagues. Other tasks include watching GitHub Issues and Discussions, reproducing bugs, writing test cases and proposing internal tools that would speed up support.
The posting asks for three or more years of developer support experience with technical customers, strong SQL skills (PostgreSQL preferred) including complex queries, and comfort with Linux or Unix and the command line. Experience with GitHub Issues and Discussions is expected. Familiarity with React, Vue or Svelte, some Node.js work and a computer science degree are advantages. The posting does not specify a salary. The role is fully remote and asynchronous, and it includes equity through the company's ESOP, a tech budget and an annual learning allowance.
Responsibilities
- Provide timely first responses to support cases on billing, pre-sales, optimization and implementation questions
- Triage cases by directing users to prior answers, code samples and docs, or by escalating them
- Monitor GitHub Issues and Discussions for user feedback
- Find or build internal tooling that improves support efficiency
- Reproduce issues, write test cases and improve coverage where relevant
Requirements
- Three or more years of developer support experience with technical customers
- Strong SQL skills, ideally PostgreSQL, including complex queries
- Comfort with Linux or Unix and the command line
- Experience with GitHub Issues and Discussions
- Excellent communication and fluent English
Qualifications
- Database administration experience
- Familiarity with React, Vue or Svelte
- Some experience with Node.js
- A computer science degree
Core Skills
Benefits
- Fully remote work, with WeWork access or a co-working stipend
- Equity ownership through the company's ESOP
- Tech budget for equipment such as a laptop or monitor
- Company-paid health coverage: full employee cover and 80 percent for dependents
- Annual company off-site
- Flexible, asynchronous schedule
- Annual education allowance
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Support Engineer role remote?
Yes. The posting describes it as fully remote and asynchronous.
What are the working hours?
Four 10-hour shifts covering Friday through Monday during the 16:00 to 02:00 UTC window.
What salary does the posting list?
The posting does not specify a salary.
What experience is required?
At least three years of developer support experience with technical customers, plus strong SQL skills.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
