Remote opportunity at
SupabaseSupport Engineer (EMEA - Weekends)
Supabase is recruiting a full-time Support Engineer to cover weekends during European, African and Middle Eastern hours. The company provides a Postgres-based development platform covering databases,…
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About This Role
Supabase is recruiting a full-time Support Engineer to cover weekends during European, African and Middle Eastern hours. The company provides a Postgres-based development platform covering databases, authentication, file storage, serverless functions, realtime features and vector search. Support Engineers assist developers who are stuck or need direction, working inside a global team that aims to shorten the time needed to resolve issues. Shifts are four 10-hour days, running Friday through Monday…
Job Description
Supabase is recruiting a full-time Support Engineer to cover weekends during European, African and Middle Eastern hours. The company provides a Postgres-based development platform covering databases, authentication, file storage, serverless functions, realtime features and vector search. Support Engineers assist developers who are stuck or need direction, working inside a global team that aims to shorten the time needed to resolve issues.
Shifts are four 10-hour days, running Friday through Monday between 08:00 and 18:00 UTC. Duties include first responses to cases about billing, pre-sales, optimization and implementation, routing cases to earlier answers, code samples, documentation or internal specialists, monitoring GitHub Issues and Discussions, reproducing problems, writing tests and suggesting internal tools that would make the team more efficient. The role also involves working alongside product engineering and growth teams.
The posting asks for at least three years of developer-facing support for technical customers, strong SQL with a preference for PostgreSQL, and comfort on Linux or Unix command lines. Experience with GitHub Issues and Discussions is expected, along with fluent English. Database administration experience, familiarity with React, Vue or Svelte, some Node.js experience and a computer science degree are all advantages. The posting does not state a salary. It describes a remote, asynchronous role with equity through the company's stock ownership plan, a tech budget, a co-working allowance and an annual learning budget.
Responsibilities
- Respond promptly to support cases on billing, pre-sales, optimization and implementation questions
- Route each case to prior answers, examples, documentation or the right internal specialist
- Watch GitHub Issues and Discussions for feedback from users
- Look for internal tooling worth building or buying to speed up support work
- Reproduce issues and write test cases to improve coverage
Requirements
- Three or more years of developer support experience with technical customers
- Ability to write complex SQL, ideally PostgreSQL
- Skill with Linux or Unix and the command line
- Hands-on experience with GitHub Issues and Discussions
- Fluent English and strong communication skills
Qualifications
- Database administration experience
- Familiarity with React, Vue or Svelte
- Experience with Node.js
- Computer science degree
Core Skills
Benefits
- Remote work with a co-working allowance usable anywhere
- Equity ownership through the ESOP
- Tech budget for a laptop, monitor or headphones
- Health insurance fully covered for employees and 80 percent covered for dependents
- Annual week-long company gathering in a new city
- Self-managed, asynchronous schedule
- Yearly education allowance for courses, books and conferences
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this Support Engineer role remote?
Yes. The posting describes a fully remote, asynchronous role.
What hours does the role cover?
Four 10-hour shifts from Friday through Monday, between 08:00 and 18:00 UTC.
Is a salary listed?
The posting does not state a salary.
What experience is needed?
At least three years of developer support experience with technical customers, plus strong SQL skills.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
