Remote opportunity at
ExpelTechnical Account Manager
Expel seeks a remote Technical Account Manager to act as the dedicated technical advisor for enterprise security programs. In this role, you will drive platform adoption,…
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About This Role
Expel seeks a remote Technical Account Manager to act as the dedicated technical advisor for enterprise security programs. In this role, you will drive platform adoption, guide customers through security optimizations, manage technical incident response coordination, and expand integrations within customer security ecosystems. You will partner alongside Customer Success Managers, freeing them to concentrate on strategic and executive relationships by providing deep technical expertise and hands-on problem-solving. This position suits…
Job Description
Expel seeks a remote Technical Account Manager to act as the dedicated technical advisor for enterprise security programs. In this role, you will drive platform adoption, guide customers through security optimizations, manage technical incident response coordination, and expand integrations within customer security ecosystems. You will partner alongside Customer Success Managers, freeing them to concentrate on strategic and executive relationships by providing deep technical expertise and hands-on problem-solving.
This position suits professionals with a strong background in consultative, client-facing cybersecurity roles who possess deep knowledge across multiple security product domains. Expel provides an industry-leading security operations platform and offers opportunities to deepen your operational security expertise while expanding your professional network.
Responsibilities
- Drive platform adoption and technical health metrics for assigned enterprise accounts
- Build technical relationships with security practitioners, architects, and technical leaders
- Advise clients on detection strategies and security program improvements
- Help customers mature their use of the platform through expanded integrations and configuration optimizations
- Provide technical content and support for quarterly business reviews led by Customer Success Managers
- Handle troubleshooting challenges and coordinate with product, engineering, and support teams
- Manage technical incident response coordination during security events
- Identify technical expansion opportunities including new integrations and additional coverage
Requirements
- Possess at least five years of security industry experience, with the majority spent in consultative, client-facing positions
- Demonstrate deep technical expertise in a minimum of two security product spaces such as EDR, NDR, SIEM, cloud security, or IAM
- Understand enterprise security operations and the hurdles security teams face
- Hold authorization to work in the United States
Core Skills
Benefits
- Base salary range between $114,300 and $165,700 USD with targeted on-track earnings of approximately $152,941 to $182,352 USD including variable compensation and equity
- Unlimited paid time off
- Work location flexibility
- Up to 24 weeks of parental leave
- Comprehensive health benefits
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote and provides work location flexibility.
What is the salary for this role?
The targeted on-track earnings range from $152,941 to $182,352 USD, which includes a base salary between $114,300 and $165,700 USD alongside variable compensation and equity.
What experience is required to apply?
Candidates must have five or more years of security industry experience, primarily in consultative, client-facing roles, along with deep technical expertise in at least two security product spaces.
What benefits are offered?
Expel offers unlimited paid time off, work location flexibility, up to 24 weeks of parental leave, and health benefits.
Sample Interview Questions
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