Remote opportunity at
SocketTechnical Account Manager, Enterprise
Socket seeks a remote Technical Account Manager for Enterprise accounts to lead post-sale customer success and technical advising. The organization builds developer and security tooling utilized…
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About This Role
Socket seeks a remote Technical Account Manager for Enterprise accounts to lead post-sale customer success and technical advising. The organization builds developer and security tooling utilized by thousands of entities, including Anthropic, xAI, Figma, and Vercel, to manage open source code. Founded by Feross Aboukhadijeh and backed by $125 million in funding, the company operates in a remote-first environment. In this role, you will act as the main point of…
Job Description
Socket seeks a remote Technical Account Manager for Enterprise accounts to lead post-sale customer success and technical advising. The organization builds developer and security tooling utilized by thousands of entities, including Anthropic, xAI, Figma, and Vercel, to manage open source code. Founded by Feross Aboukhadijeh and backed by $125 million in funding, the company operates in a remote-first environment.
In this role, you will act as the main point of contact for large enterprise clients, guiding technical onboarding, building success plans, and coordinating with Account Executives on expansion opportunities. Because there is no separate support team, you will also investigate and resolve configuration issues, review architectures, and relay product feedback to engineering teams.
This position requires at least four years of experience in a technical client-facing function, familiarity with developer tooling and CI/CD pipelines, and the ability to read code. Compensation ranges from USD 130,000 to 160,000 per year, accompanied by equity and health coverage.
Responsibilities
- Manage post-sale relationships and serve as the primary technical advisor for enterprise clients
- Lead technical onboarding, setup, and integration across build pipelines, CI/CD systems, and internal tooling
- Investigate and resolve configuration, integration, and compatibility issues using logs and telemetry
- Conduct discovery sessions, architecture reviews, and security posture assessments
- Deliver workshops, office hours, and deep-dives to drive product adoption
- Collaborate with Account Executives to strategize on upsells, renewals, and expansions
- Gather field intelligence and technical feedback to share with Product and Engineering teams
Requirements
- Minimum of 4 years in a technical client-facing role such as Technical Account Manager, Solutions Engineer, or Support Engineer
- At least 2 years of experience serving as a dedicated point of contact for customers with a focus on health checks and success
- Background in application security, DevSecOps, open-source ecosystems, package managers, or Linux systems administration, networking, firewalls, and Docker
- Familiarity with developer tooling and CI/CD platforms like GitHub Actions, Jenkins, and CircleCI
- Ability to read and reason about JavaScript, Python, or TypeScript code
- Understanding of APIs, webhooks, and SaaS integration patterns
Qualifications
- Experience managing large enterprise accounts with complex technical environments and dependency ecosystems
- Familiarity with software composition analysis, dependency management, or security scanning tools
- Prior contributions to open-source projects
Core Skills
Benefits
- Market competitive salary between USD 130,000 and 160,000 per year
- Meaningful equity program
- Comprehensive health benefits for you and your family with 99 percent coverage
- Flexible time off, holidays, and a winter shutdown
- Paid parental leave
- Quarterly team off-sites
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote-first.
What is the salary range for this job?
The salary is between USD 130,000 and 160,000 per year, supplemented by an equity program and benefits.
What experience is required to apply?
Candidates need at least four years in a technical customer-facing role, including two years as a dedicated point of contact handling customer health checks, along with experience in developer tooling, CI/CD platforms, and code comprehension.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
