Remote opportunity at
ZelhTrack & Trace Representative (#2)
Zelh is seeking a Track & Trace Representative to join its operations supporting a third-party logistics client focused on domestic and international shipping services. This full-time…
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About This Role
Zelh is seeking a Track & Trace Representative to join its operations supporting a third-party logistics client focused on domestic and international shipping services. This full-time remote position suits individuals who thrive in fast-paced environments and possess strong communication and problem-solving skills. As an outsourcing provider centered on reliable service delivery, Zelh builds enduring partnerships with clients, workers, and suppliers through prompt communication and mutual respect. In this role, the…
Job Description
Zelh is seeking a Track & Trace Representative to join its operations supporting a third-party logistics client focused on domestic and international shipping services. This full-time remote position suits individuals who thrive in fast-paced environments and possess strong communication and problem-solving skills.
As an outsourcing provider centered on reliable service delivery, Zelh builds enduring partnerships with clients, workers, and suppliers through prompt communication and mutual respect. In this role, the selected candidate will coordinate closely with drivers and customers, manage logistics documentation, and handle inbound communications to ensure smooth freight operations.
The position requires working a Monday through Friday schedule from 5:00 a.m. to 2:00 p.m. EST. Professionals who enjoy transportation logistics, administrative coordination, and fast-moving daily operations will find this remote role a strong match for their career goals.
Responsibilities
- Communicate daily with drivers and clients
- Alert relevant parties regarding any operational issues
- Enter tracking updates into the system
- Handle incoming client telephone calls
- Set up appointments
- Stay informed on transportation market trends
- Complete additional tasks as assigned by the business
Requirements
- Upper-Intermediate B2 English proficiency
- Capability to operate within a fast-paced and high-stress setting
- Strong organizational and coordination skills
- Strong interpersonal and communication abilities
- Proficiency in personal computers, preferably with Microsoft Office
Qualifications
- Prior customer support experience is viewed favorably
Core Skills
Benefits
- Competitive compensation paid in US Dollars
- Fully remote work arrangement
- More than ten business days of paid time off
- Participation in team building and corporate events
- Company-supplied work equipment
- Supportive team environment
Frequently Asked Questions
Is this a remote position?
Yes, this role is performed in a remote work mode.
What are the working hours for this job?
The work schedule runs Monday through Friday from 5:00 a.m. to 2:00 p.m. EST.
What is the salary for the Track & Trace Representative?
The posting does not specify the exact salary, though it notes a competitive salary paid in USD.
What language proficiency is required?
Applicants must have an Upper-Intermediate B2 English level as a mandatory requirement.
Sample Interview Questions
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