Opportunity at
FreshworksVice President - Corporate Communications
Freshworks is hiring a Senior or VP-level leader for Corporate Communications to take ownership of the company's story worldwide, across every channel and every level of…
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About This Role
Freshworks is hiring a Senior or VP-level leader for Corporate Communications to take ownership of the company's story worldwide, across every channel and every level of audience. The position partners closely with the C-suite, leads a strong global team, and defines an omnichannel communications approach that fuels expansion with agile enterprises and IT decision-makers. It is an on-site job. Candidates must be hands-on rather than distant managers, and equally capable…
Job Description
Freshworks is hiring a Senior or VP-level leader for Corporate Communications to take ownership of the company's story worldwide, across every channel and every level of audience. The position partners closely with the C-suite, leads a strong global team, and defines an omnichannel communications approach that fuels expansion with agile enterprises and IT decision-makers. It is an on-site job. Candidates must be hands-on rather than distant managers, and equally capable of landing top-tier national business press and engaging niche professional communities.
The executive will shape the corporate story across earned coverage, executive messaging, social, influencer work, content and emerging AI search surfaces. Responsibilities include running the corporate news schedule and worldwide press rhythm, developing an influencer program, building an executive communications engine for the CEO, CPO, CIO, CTO and CMO, making sure executive platforms reinforce core narrative pillars, and influencing how Freshworks is portrayed in AI-generated answers. The role also champions AI tools for the function, leads communications on the Escalation Response Team, and designs a measurement system that ties coverage quality, message uptake, pipeline and LLM influence together. Leadership covers the US, APAC and EMEA, with close ties to the brand, product marketing, demand gen, investor relations and legal groups.
Candidates should have 15 or more years in corporate communications, including five or more years leading a worldwide comms group at a B2B tech firm. Work with challenger brands and campaigns that define a category matters, as does a history at a listed company or during high-profile events such as IPOs, acquisitions or earnings. The posted base salary range is $290,000 to $360,000, with bonus or equity possibly available.
Responsibilities
- Define and grow the corporate story across earned coverage, executive messaging, social, influencers and AI search
- Manage the corporate news schedule and global PR rhythm
- Lead a press office that earns coverage in top business and trade outlets and engages niche communities
- Design and carry out an influencer program across trusted, community-led channels
- Develop an executive communications engine for the CEO, CPO, CIO, CTO and CMO
- Shape how Freshworks appears in LLM-generated responses and AI search results
- Serve as communications lead on the Escalation Response Team
- Build a measurement framework and deliver executive MBR and QBR reporting
- Lead a global communications team across the US, APAC and EMEA
- Keep messaging aligned with brand, product marketing, demand gen, IR and legal teams
Requirements
- 15 or more years in corporate communications
- Five or more years running a worldwide team at a B2B tech company
- Background with challenger brands and category-shaping campaigns
- Experience at a public company or during high-stakes events such as IPOs, M&A or earnings
- Fluent omnichannel storytelling across press, social, executive communications and content
- Strong media relationships that generate meaningful coverage
- Real expertise in social platforms, from LinkedIn to X, TikTok and YouTube
- Ability to connect earned awareness with pipeline impact
- Executive presence and quick trust-building with senior leaders
Qualifications
- Hands-on experience influencing how LLMs describe a brand
- A point of view on the communications stack in the AI era
- An inventive, unconventional approach and a learning mindset
- A collaborative, energetic style in fast-moving teams
Core Skills
Benefits
- Bonus or equity may be available
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The posting does not specify a city. It is listed as an on-site, full-time role with global team responsibilities across the US, APAC and EMEA.
What is the salary?
The posting lists a base salary range of $290,000 to $360,000 and notes that bonus or equity may be available.
What experience is required?
The posting asks for 15 or more years in corporate communications, including five or more years running a worldwide team in B2B tech.
How do I apply?
The posting does not describe an application process.
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