Remote opportunity at
MedReviewVice President of Account Management
MedReview offers payment integrity solutions to national and regional health plans, and has worked alongside health plans, TPAs and provider organizations for over forty years. This…
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About This Role
MedReview offers payment integrity solutions to national and regional health plans, and has worked alongside health plans, TPAs and provider organizations for over forty years. This full-time, remote Vice President of Account Management role is responsible for building and leading the company's Account Management function, from team structure and processes to client strategy. The VP runs the day-to-day work of the Account Management team, including coverage models, service standards, performance…
Job Description
MedReview offers payment integrity solutions to national and regional health plans, and has worked alongside health plans, TPAs and provider organizations for over forty years. This full-time, remote Vice President of Account Management role is responsible for building and leading the company's Account Management function, from team structure and processes to client strategy.
The VP runs the day-to-day work of the Account Management team, including coverage models, service standards, performance expectations, meeting cadences and documentation. The leader coaches account managers on how to talk with executives, resolve problems and grow revenue, and builds a portfolio-wide view of client health, retention risk, growth and profit.
The VP is the senior relationship leader for the biggest, most important accounts, including major national health plans. That includes building trust with executives, developing client strategies, leading internal portfolio reviews, and acting as the top-level escalation contact when clients raise problems or risks. The role drives cross-sell and upsell planning, plans to keep accounts that are at risk, and tracking of SLA adherence, claims aging and recovery work with Operations.
The posting asks for twelve-plus years in healthcare account management or adjacent fields, including significant leadership. A record of retaining and expanding large, complex accounts and experience building or substantially improving an account management function are expected. The VP should bring executive presence, negotiation skills and strong payment integrity knowledge. Pay sits between $250,000 and $300,000 a year, depending on experience.
Responsibilities
- Stand up and manage a strong Account Management group, defining roles and service standards
- Create uniform account processes, tools, meeting rhythms and documentation norms
- Coach account managers on relationship management, executive communication and commercial growth
- Give leadership a portfolio-wide view of client health, retention risk and profit
- Serve as senior relationship leader for the largest and most strategic accounts
- Shape client plans aimed at keeping accounts happy and growing them over time
- Run internal portfolio reviews and make sure account managers run strong business reviews
- Direct account planning to surface add-on sales and new-solution options
- Own adherence to client SLAs and coordinate claims aging and recovery issues
- Bring client feedback and market intelligence into internal planning
Requirements
- Bachelor's degree
- Twelve-plus years in progressive roles across healthcare account management, client success, revenue cycle, managed care, payment integrity or healthcare technology
- Significant leadership experience
- Track record keeping and growing big, intricate healthcare accounts
- Hands-on time creating or substantially upgrading an account team or client success unit
- Know-how across payment integrity, claims work, payer and provider relations, and reimbursement
- Ability to manage executive relationships, negotiate and resolve complex issues
- Polished communicator who can keep groups responsible even without formal control
Qualifications
- Advanced degree (preferred)
- Experience with national health plans and large payer organizations (preferred)
- Background in tech, SaaS or data-driven healthcare products (preferred)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the job remote?
Yes. The posting lists the role as remote and full-time.
What is the salary?
Pay is listed at $250,000 to $300,000 a year, depending on experience.
What experience is required?
Twelve-plus years in healthcare account management or adjacent fields, including significant leadership.
Is an advanced degree needed?
A bachelor's degree is required. An advanced degree is preferred but not required.
How do I apply?
The posting does not describe an application process.
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