Opportunity at
EmplifiAccount Executive - North America
Emplifi seeks an Account Executive focused on North America to drive revenue growth within the organization's social sales division. The employer provides an Autonomous CX platform…
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About This Role
Emplifi seeks an Account Executive focused on North America to drive revenue growth within the organization's social sales division. The employer provides an Autonomous CX platform combining customer care, commerce, and social marketing for over 20,000 global brands using its proprietary Fuel AI technology. In this position, the professional manages an individual sales quota, cultivates client relationships, and uncovers cross-selling or upselling prospects across a designated territory or named accounts.…
Job Description
Emplifi seeks an Account Executive focused on North America to drive revenue growth within the organization's social sales division. The employer provides an Autonomous CX platform combining customer care, commerce, and social marketing for over 20,000 global brands using its proprietary Fuel AI technology. In this position, the professional manages an individual sales quota, cultivates client relationships, and uncovers cross-selling or upselling prospects across a designated territory or named accounts. This role suits a sales professional who possesses a deep understanding of digital marketing solutions and an AI-first mindset to optimize workflows and boost efficiency.
The successful candidate collaborates closely with Solution Consultants and Customer Success Managers to support client needs, review ongoing campaigns, and execute a strategic territory plan. Responsibilities involve prospecting new business opportunities, nurturing a robust sales pipeline through CRM software, and partnering with internal teams including marketing, product, and customer support. Emplifi operates in an international setting, offering a flexible work environment with opportunities to engage with prominent global brands and cutting-edge technology.
Responsibilities
- Prospect and identify new business opportunities within an assigned territory or named accounts
- Maintain a sales pipeline using CRM platforms
- Partner with Solution Consultants and Customer Success Managers to nurture client relationships
- Review client campaigns and offer optimization suggestions or reporting insights
- Identify upselling and cross-selling opportunities for premium services
- Qualify inbound and outbound leads through research and engagement
- Forecast sales activities and revenue outcomes
Requirements
- Minimum of 5 years of sales experience
- Demonstrated track record of meeting or exceeding sales quotas
- Understanding of digital marketing services encompassing social media, e-commerce, and content marketing
- AI-first mindset with experience leveraging AI tools to streamline workflows
- Verbal and written communication skills
- Proficiency with CRM tools such as HubSpot or Salesforce
- Negotiation and presentation abilities
Qualifications
- Bachelor's degree in Communications, Marketing, Business, or a related field
Core Skills
Benefits
- Unlimited paid time off
- Sick days
- Community service days
- Access to AI tools including Claude, ChatGPT, and Gemini
- Flexible working environment
Frequently Asked Questions
What is the location or remote status for this role?
The source posting states the position is on-site, but does not specify a particular city or geographic office location.
What is the employment type?
The posting indicates this is a full-time position.
What salary does Emplifi offer for this position?
The provided job posting does not specify salary details.
What experience is required to apply?
Applicants must have a minimum of 5 years of sales experience, preferably within the digital marketing industry, along with a proven track record of meeting or exceeding sales quotas.
Sample Interview Questions
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