Remote opportunity at
AlphaSenseAccount Manager, Consulting & Professional Services
AlphaSense is seeking an Account Manager focusing on Consulting and Professional Services to join its remote team. The company operates an AI-driven market intelligence and search…
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About This Role
AlphaSense is seeking an Account Manager focusing on Consulting and Professional Services to join its remote team. The company operates an AI-driven market intelligence and search platform utilized by enterprise customers and financial institutions globally to make informed business decisions. In this role, the individual acts as the primary contact for corporate clients, managing a designated portfolio within an industry-aligned book of business. This position involves overseeing client retention, driving…
Job Description
AlphaSense is seeking an Account Manager focusing on Consulting and Professional Services to join its remote team. The company operates an AI-driven market intelligence and search platform utilized by enterprise customers and financial institutions globally to make informed business decisions. In this role, the individual acts as the primary contact for corporate clients, managing a designated portfolio within an industry-aligned book of business.
This position involves overseeing client retention, driving product adoption, managing renewals, and partnering with sales colleagues to discover expansion opportunities. The ideal candidate possesses a commercial mindset, strong relationship-building capabilities, and a collaborative approach to customer success within a SaaS environment. Responsibilities extend beyond renewals to gathering user feedback and sharing insights with internal product and marketing teams.
Responsibilities
- Manage a portfolio of clients within an industry-aligned book of business to drive retention and prevent churn
- Serve as the primary contact for client communications, inbound queries, renewal discussions, and outbound engagement
- Partner with Account Executives to locate expansion opportunities and increase software adoption across different client business units
- Conduct business reviews with key stakeholders and perform proactive outreach using relevant market materials
- Collect client feedback and success stories to share internally with product, marketing, and sales departments
Requirements
- At least three years of professional experience in an account management role owning retention and growth for an existing client portfolio
- Demonstrated history of carrying renewal and expansion targets for managed accounts
- Strong background in developing relationships and managing accounts within Fortune 1000 organizations
- Exceptional oral, written, and presentation skills suited for communicating with analysts up to C-level executives
- Familiarity with best practices for client engagement in a SaaS company environment
Core Skills
Benefits
- Base compensation range of $100,000 to $120,000 USD
- Performance-based bonus opportunities
- Equity offerings
- Comprehensive benefits program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote status of this job?
This position is a remote role based in the United States.
What is the employment type for this position?
The posting does not specify whether this is full-time or part-time employment.
What is the salary range for this role?
The base compensation range is $100,000 to $120,000 USD, with potential for a performance-based bonus and equity.
Is prior industry experience required to apply?
No, prior experience in consulting, legal, or insurance industries is not required, as account management skills and client relationship experience are the primary focus.
Sample Interview Questions
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