Remote opportunity at
AlphaSenseAccount Manager, TMT
AlphaSense is seeking an Account Manager, TMT to join its remote customer success division. The organization provides an AI-powered market intelligence search platform relied upon by…
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About This Role
AlphaSense is seeking an Account Manager, TMT to join its remote customer success division. The organization provides an AI-powered market intelligence search platform relied upon by thousands of enterprise clients, including the majority of the S&P 500, to make informed business decisions using both public and private content sets. In this position, the professional serves as the primary contact for corporate clients within the Tech, Media, and Telecom book of…
Job Description
AlphaSense is seeking an Account Manager, TMT to join its remote customer success division. The organization provides an AI-powered market intelligence search platform relied upon by thousands of enterprise clients, including the majority of the S&P 500, to make informed business decisions using both public and private content sets.
In this position, the professional serves as the primary contact for corporate clients within the Tech, Media, and Telecom book of business. Responsibilities include handling inbound questions, conducting proactive outreach, managing renewals, and discovering expansion opportunities alongside account executives. The ideal candidate thrives on building lasting connections, possesses strong business acumen, and communicates effectively with individuals ranging from analysts to executive leadership.
This role is entirely remote within the United States. Applicants do not need prior industry background in TMT, as account management expertise and client relationship skills are the primary focus. Compensation includes a base salary range of $100,000 to $120,000 USD, alongside potential performance-based bonuses, equity opportunities, and benefits.
Responsibilities
- Manage renewal discussions and minimize churn across an assigned industry book of business
- Partner with account executives to uncover expansion opportunities and drive product adoption across various business units
- Conduct regular business reviews and maintain proactive outreach with relevant client materials
- Gather client feedback and value stories to share internally with product, marketing, and sales teams
- Serve as the main point of contact for client inquiries, relationship updates, and onsite floor walks or presentations
Requirements
- Minimum of three years of account management experience owning retention and growth for an existing book of business
- Demonstrated history of carrying renewal and expansion quotas for managed client accounts
- Prior success managing and expanding relationships with Fortune 1000 clients
- Strong oral, written, and presentation skills suited for communicating with diverse stakeholders up to the C-suite
Core Skills
Benefits
- Base compensation range of $100,000 to $120,000 USD
- Performance-based bonus opportunities
- Equity options
- Comprehensive benefits program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is listed as US Remote.
What is the salary range for this job?
The base compensation range is $100,000 to $120,000 USD, with potential for a performance-based bonus, equity, and benefits.
Do I need prior experience in the TMT industry to apply?
No, prior industry background is not required. The employer evaluates candidates based on account management and client relationship experience.
What are the main key performance indicators for this role?
Key performance indicators include client retention rate and the identification of growth opportunities.
Sample Interview Questions
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