Remote opportunity at
AlphaSenseAccount Manager, Life Sciences
AlphaSense seeks a remote Account Manager to join its customer success department, focusing on the life sciences industry portfolio. The company builds artificial intelligence search and…
Career Tools
About This Role
AlphaSense seeks a remote Account Manager to join its customer success department, focusing on the life sciences industry portfolio. The company builds artificial intelligence search and market intelligence platforms utilized by over six thousand enterprise clients globally to support critical decision-making processes. In this position, the professional functions as the primary contact for corporate clients, handling inbound inquiries, proactive communications, renewal talks, and relationship management. The ideal candidate thrives in…
Job Description
AlphaSense seeks a remote Account Manager to join its customer success department, focusing on the life sciences industry portfolio. The company builds artificial intelligence search and market intelligence platforms utilized by over six thousand enterprise clients globally to support critical decision-making processes. In this position, the professional functions as the primary contact for corporate clients, handling inbound inquiries, proactive communications, renewal talks, and relationship management. The ideal candidate thrives in a fast-paced environment and possesses commercial accountability for managing an assigned book of business. Responsibilities include preserving high retention figures, driving software adoption across different corporate divisions, predicting potential customer churn, and partnering with sales personnel to spot expansion opportunities. Team members also gather feedback from users and share those insights internally with marketing, sales, and product development units to refine business strategies. While prior experience within life sciences is not mandatory, the successful candidate must bring established relationship-building expertise and commercial ownership.
Responsibilities
- Retain existing clients and protect revenue across an assigned book of business
- Drive user adoption of platform solutions into additional client divisions to achieve monthly, quarterly, and annual revenue goals
- Monitor accounts to identify revenue at risk and forecast renewal metrics
- Partner with account executives to discover expansion opportunities and craft messaging for prospective users
- Conduct business reviews with key stakeholders and execute proactive outreach
- Gather product feedback and value stories from clients to share with internal marketing, sales, and product teams
Requirements
- At least three years of professional experience in an account management capacity owning retention and growth for an existing book of business
- Demonstrated history of carrying renewal and expansion targets for managed client accounts following the initial sale
- Proven ability to establish immediate rapport and manage relationships within Fortune 1000 client organizations
- Exceptional oral, written, and presentation skills suited for communicating with analysts up to C-level executives
Core Skills
Benefits
- Base compensation range of $100,000 to $120,000 USD
- Performance-based bonus opportunities
- Equity offerings
- Comprehensive benefits program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is designated as US Remote.
What is the employment type?
The posting specifies a full-time position.
What is the salary for this role?
The base compensation range is $100,000 to $120,000 USD, with potential for a performance-based bonus and equity.
Do I need prior experience in the life sciences industry?
No, prior industry background is not required, as aptitude is assessed based on account management and client relationship experience.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.