Opportunity at
DeliverooAccount Manager - Italian Speaking
Deliveroo , which operates as part of DoorDash, seeks an Account Manager - Italian Speaking to join its Commercial team on-site in Manchester . This full-time…
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About This Role
Deliveroo , which operates as part of DoorDash, seeks an Account Manager - Italian Speaking to join its Commercial team on-site in Manchester . This full-time position sits within the Small Medium Business division, utilizing a desk-based model to manage a diverse portfolio of accounts. In this capacity, the professional acts as the primary contact between the organization and various partners. The daily work involves utilizing phone calls, email, and…
Job Description
Deliveroo, which operates as part of DoorDash, seeks an Account Manager - Italian Speaking to join its Commercial team on-site in Manchester. This full-time position sits within the Small Medium Business division, utilizing a desk-based model to manage a diverse portfolio of accounts.
In this capacity, the professional acts as the primary contact between the organization and various partners. The daily work involves utilizing phone calls, email, and video interactions to guide partners on optimizing their delivery operations, adopting new technology, and executing marketing initiatives to improve order volume and retention.
The ideal candidate possesses a strong background in commercial account management, data-driven problem-solving abilities, and full professional proficiency in both Italian and English. Individuals who thrive in fast-paced commercial settings and enjoy building long-term business relationships will find a suitable environment here.
Responsibilities
- Manage a portfolio of partner accounts through a desk-based approach utilizing phone calls, email, and video communication
- Guide restaurant partners in enhancing their delivery experiences and adopting new technological tools and perks
- Execute local and national marketing campaigns to increase partner retention and order volume growth
- Coordinate between restaurants and internal company teams to fulfill specific partner requirements
- Build and sustain long-term commercial relationships that benefit both partners and the business
Requirements
- Full professional fluency in both Italian and English
- Demonstrated experience in a commercial or account management role, including telephone-based sales or support
Qualifications
- Ability to analyze complex problems and resolve issues quickly using data
- Persuasive communication skills and telephone manner with creative problem-solving capabilities
- Genuine interest in technology and digital marketplace tools
Core Skills
Frequently Asked Questions
What is the location and work model for this job?
This role is based in Manchester and follows an on-site, desk-based model.
What language skills are required?
Full professional fluency in both Italian and English is essential for the position.
Is a salary specified in the job posting?
No, the job posting does not specify a salary.
What is the employment type?
This is a full-time position.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.