Opportunity at
GitLabAssociate Revenue Operations Manager, India
GitLab is seeking an Associate Revenue Operations Manager to join its Territory Operations team in India. GitLab develops an intelligent orchestration platform for DevSecOps, used by…
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About This Role
GitLab is seeking an Associate Revenue Operations Manager to join its Territory Operations team in India. GitLab develops an intelligent orchestration platform for DevSecOps, used by over 50 million registered users and a large share of Fortune 100 companies to ship secure software efficiently. Team members are expected to incorporate artificial intelligence into their daily workflows. This early-career position is designed for individuals with foundational operations, analytics, or CRM backgrounds…
Job Description
GitLab is seeking an Associate Revenue Operations Manager to join its Territory Operations team in India. GitLab develops an intelligent orchestration platform for DevSecOps, used by over 50 million registered users and a large share of Fortune 100 companies to ship secure software efficiently. Team members are expected to incorporate artificial intelligence into their daily workflows.
This early-career position is designed for individuals with foundational operations, analytics, or CRM backgrounds who want to develop expertise in sales systems and territory management. The role involves learning territory carving and account routing processes through structured onboarding, a defined ramp plan, and support from senior team members. The Territory Operations function operates asynchronously across regions, prioritizing written handoffs and documentation over real-time availability outside local hours.
Day-to-day work centers on supporting regional planning activities in Salesforce, documenting processes, maintaining data hygiene, and partnering with sales leadership and field teams across the APJ region. Successful candidates will exhibit curiosity, meticulous attention to detail, and strong written communication skills.
Responsibilities
- Assist senior team members with cross-functional annual planning for territory carving and deployment in Salesforce within the APJ region
- Maintain and document territory operations processes, runbooks, and onboarding materials for APJ stakeholders
- Answer account routing questions from the APJ field and escalate complex inquiries to senior analysts
- Handle recurring territory reporting and ad hoc analysis requests for APJ sales leadership
- Collaborate with APJ Field Sales, Sales Operations, and Revenue Strategy to identify regional coverage needs and process enhancements
- Support the Sales Systems team on automation improvements linked to territory management
- Maintain data hygiene and enrichment for APJ accounts using RingLead, ZoomInfo, D&B, and Openprise
- Record questions, edge cases, and process gaps encountered during daily tasks for systematic resolution
Requirements
- 1 to 2 years of experience in operations, analytics, business support, or a CRM-adjacent role
- Based in the APJ region or able to maintain consistent overlap with APJ business hours
- Working familiarity with Salesforce, including navigating records, reports, and list views
- Comfort working with spreadsheets such as sorting, filtering, VLOOKUP/XLOOKUP, and pivot tables
- Strong attention to detail and methodical data handling approach
- Clear and concise written communication skills tailored for asynchronous cross-timezone settings
- Collaborative mindset with comfort in asking questions
Qualifications
- Prior sales operations experience
- Exposure to Salesforce Sales Territories, Salesforce Maps, or similar tools
- Experience supporting stakeholders across multiple APJ countries or working with multilingual account data
- Exposure to data enrichment or data quality tools like RingLead, ZoomInfo, D&B, or Openprise
- Familiarity with SQL, Tableau, or other reporting tools
- Salesforce Administrator certification or coursework currently in progress
Core Skills
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation and Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This position is full-time.
Where is the job located?
The role is based in India within the APJ region and requires substantial daily overlap with APJ business hours.
What salary is offered for this position?
The salary is not specified in the job posting.
How can I apply?
Interested candidates can apply directly through the application link provided in the original posting to allow recruiters to assess their qualifications.
Sample Interview Questions
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