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GitLabBenefits Analyst
GitLab's Total Rewards group is recruiting a Benefits Analyst to support global benefits administration, owning daily operations for India. The analyst works next to a Senior…
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About This Role
GitLab's Total Rewards group is recruiting a Benefits Analyst to support global benefits administration, owning daily operations for India. The analyst works next to a Senior Benefits Analyst and reports to the Manager of Global Benefits. The job is located in Bangalore, with periodic in-person presence to host events at the local hub and the ability to coordinate across time zones such as Pacific time. The focus is benefits programs;…
Job Description
GitLab's Total Rewards group is recruiting a Benefits Analyst to support global benefits administration, owning daily operations for India. The analyst works next to a Senior Benefits Analyst and reports to the Manager of Global Benefits. The job is located in Bangalore, with periodic in-person presence to host events at the local hub and the ability to coordinate across time zones such as Pacific time. The focus is benefits programs; leave administration is outside the scope.
Early priorities include coordinating benefit-related gatherings at the Bangalore hub, simplifying enrollment and onboarding for benefits, handling tier-one questions and escalations, and taking over and strengthening administrative and audit work. Recurring duties cover eligibility, enrollment, billing, reporting, audits, quality checks, documentation and problem resolution, mainly for India. The analyst reconciles benefits and workforce data across sources, digs into mismatches and proposes next steps; decisions about plan design stay with the Senior Benefits Analyst.
The role handles routine work with brokers and vendors, supports renewals, plan changes, rollouts and launches, and works with Payroll, Finance, People Ops and People Technology teams to keep reporting accurate and reconcile billing. It translates moderately complicated benefit topics into plain language, examines utilization, cost and survey data for trends, maintains trackers and procedure guides, and proposes ways to automate administration while using AI carefully.
Responsibilities
- Run day-to-day administration of benefits programs, with a focus on India
- Compare benefits and team data from several sources, investigate mismatches and recommend next steps
- Handle routine operations with brokers and vendors
- Help the senior colleague with renewals, plan revisions, rollouts, testing and go-lives
- Organize and host gatherings for staff at the Bangalore hub
- Work with payroll, finance, people-ops and people-tech colleagues on reports and billing reconciliation
- Answer team-member benefits questions and escalate complex cases
- Study utilization, cost and survey data and prepare recommendations
- Keep documentation, process guides and trackers up to date
Requirements
- Background in running benefits operations (enrollment, reporting and audit cycles), alongside brokers or vendors
- Experience supporting benefits across more than one country
- Familiar with the main coverage lines: medical plans, dental, vision, life insurance, disability and extras
- Experience with an HRIS, benefits platform or similar systems, with careful data entry, testing and reconciliation
- Intermediate-or-better spreadsheet ability in Excel or Sheets, covering lookups, filters, pivots and analysis
- Able to weigh several sources, identify patterns or inconsistencies and make evidence-based recommendations
- Clear communication, including explaining benefits in plain language
- Manages assigned work, meets deadlines and raises blockers promptly
- Based in Bangalore, able to host events at the hub and work across time zones
Qualifications
- Workday experience (preferred)
- Experience at a global technology company (preferred)
Core Skills
Benefits
- Flexible time-off policy
- Employee resource groups
- Equity awards and an employee share purchase plan
- Fund supporting professional growth
- Leave for new parents
- Home office support
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role based in Bangalore?
Yes. The analyst must be based in Bangalore and attend the hub periodically to host events.
Does the role include leave administration?
No. The role covers benefits programs, not leave administration.
Is multi-country experience needed?
Yes. Prior work supporting benefits across several countries is a stated must-have.
Is salary listed?
Not specified.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.