Opportunity at
WiseBusiness Operations Manager, Wise Business
Wise seeks a Business Operations Manager to direct the Growth Pillar for Wise Business in London. This position is on-site and full-time. In this strategic position,…
Career Tools
About This Role
Wise seeks a Business Operations Manager to direct the Growth Pillar for Wise Business in London. This position is on-site and full-time. In this strategic position, the individual will act as a central connection point connecting Product, Marketing, Sales, and Operations to help small and medium-sized enterprise clients expand globally. The person stepping into this role will define the roadmap for the Growth Pillar, partner with Sales to support high-value…
Job Description
Wise seeks a Business Operations Manager to direct the Growth Pillar for Wise Business in London. This position is on-site and full-time. In this strategic position, the individual will act as a central connection point connecting Product, Marketing, Sales, and Operations to help small and medium-sized enterprise clients expand globally. The person stepping into this role will define the roadmap for the Growth Pillar, partner with Sales to support high-value leads, operationalize Account Specialists, influence product strategy for commercial tooling, collaborate on SME brand awareness with marketing, and discover methods to raise revenue per customer.
This role suits professionals with extensive background in growth, strategy, or business operations within B2B or fintech settings, offering a salary between £90,000 and £118,000.
Responsibilities
- Own and execute the roadmap for the Growth Pillar to meet goals for Wise Business customers
- Partner with Sales teams to nurture high-value leads and establish an Account Specialist organization for customer growth and retention
- Bridge business product and operations teams to develop commercial tooling and user experiences for large businesses
- Work alongside Business Marketing to execute SME-focused brand awareness campaigns
- Identify methods to increase revenue per customer and establish Wise as a day-to-day financial tool
Requirements
- Possess at least 8 years of experience in Growth, Business Operations, or Strategy roles within a fast-scaling B2B or Fintech environment
- Demonstrate ability to build processes and teams such as Account Management or Specialists
- Show commercial acumen to manage revenue targets and handle acquisition, upsell, and retention levers
- Exhibit stakeholder management and collaboration skills across Product, Sales, and Marketing teams
- Demonstrate a data-driven mindset with SQL proficiency and dashboard creation capabilities
- Display entrepreneurial drive and a bias for action in a fast-paced environment
Qualifications
- Possess a deep understanding of SME financial and expense management needs with prior sector experience
- Bring experience in building or scaling an Account Management or Customer Success function from the ground up
- Show familiarity with the servicing side of growth, including onboarding friction and customer support impacts on retention
Core Skills
Benefits
- Salary range of £90,000 to £118,000
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work setting for this role?
The position is located in London and operates on-site.
What is the salary range for the Business Operations Manager position?
The salary is stated as £90,000 to £118,000.
What level of experience is required?
Candidates must have 8 or more years of experience in Growth, Business Operations, or Strategy roles within a fast-scaling B2B or Fintech setting.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.