Opportunity at
DialpadClient Account Executive, T-Mobile
Dialpad is seeking a Client Account Executive to manage the T-Mobile account portfolio and drive revenue growth. Dialpad operates an AI platform designed for real-time customer…
Career Tools
About This Role
Dialpad is seeking a Client Account Executive to manage the T-Mobile account portfolio and drive revenue growth. Dialpad operates an AI platform designed for real-time customer experience across voice and digital channels, utilizing AI and human agents on a single platform. Backed by investors such as T-Mobile, Andreessen Horowitz, GV, and ICONIQ Capital, the company serves well-known global brands. In this position, the selected professional will act as a consultant…
Job Description
Dialpad is seeking a Client Account Executive to manage the T-Mobile account portfolio and drive revenue growth. Dialpad operates an AI platform designed for real-time customer experience across voice and digital channels, utilizing AI and human agents on a single platform. Backed by investors such as T-Mobile, Andreessen Horowitz, GV, and ICONIQ Capital, the company serves well-known global brands.
In this position, the selected professional will act as a consultant to existing customers, demonstrating the value of additional product suite offerings and overseeing the complete sales cycle. The role requires executing a territory account plan, meeting quarterly sales targets, developing trusted advisor relationships with key decision-makers, and maintaining accurate forecasts for leadership. Candidates should thrive in an environment focused on business communications and AI-driven technology.
The ideal candidate possesses a strong background in closing sales and managing accounts within the SaaS industry. Daily collaboration will occur with multiple internal teams, including Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and company partners. The position requires traveling to events or client locations as necessary and utilizing customer relationship management software.
Responsibilities
- Manage an existing portfolio of customers to grow year-over-year revenue and expand product usage
- Own the complete sales process from initial pipeline generation to deal closure
- Create and execute a territory account plan to achieve quarterly revenue targets and activity metrics
- Cultivate customer relationships to understand strategy and align product offerings with client goals
- Provide accurate and timely sales forecasts to management
- Identify prospective participants for the Customer Advisory Board and Executive Sponsor Program
Requirements
- Three to five or more years of experience in a closing sales role
- Demonstrated success meeting and exceeding revenue targets in new business or account management
- SaaS sales background
- Familiarity with CRM software such as Salesforce and GSuite tools including Google Sheets
- Ability to communicate, present, and influence key decision-makers
- Proficiency with solution-selling techniques like MEDDICC or SPICED
- Willingness to travel to customer locations or events as needed
Qualifications
- Previous Mid-Market experience
- Background in UCaaS or CCaaS sales
Core Skills
Benefits
- Competitive salary and comprehensive benefits package
- Training program and cutting-edge AI tools to support professional growth
- Access to inclusive office environments designed for collaboration
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this position?
The posting specifies that this is a full-time position.
Is this position remote or on-site?
The job posting indicates an on-site work arrangement.
What salary does Dialpad offer for this role?
The job posting does not specify a salary.
What experience is required to apply?
Candidates must have three to five or more years of experience in a closing sales role with a SaaS background, along with a proven track record of meeting or exceeding revenue targets.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.