Remote opportunity at
SwiggyClient Servicing Executive
Swiggy is currently seeking a Client Servicing Executive for a full-time position located in Mumbai. This remote role centers on managing daily client interactions, translating campaign…
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About This Role
Swiggy is currently seeking a Client Servicing Executive for a full-time position located in Mumbai. This remote role centers on managing daily client interactions, translating campaign briefs into actionable directives for internal teams, and ensuring timely project delivery. The chosen candidate will handle routine client communications, monitor project schedules, track revisions, and compile analytics reports for client reviews. Additionally, the role involves staying updated on client industries, brand standards, and…
Job Description
Swiggy is currently seeking a Client Servicing Executive for a full-time position located in Mumbai. This remote role centers on managing daily client interactions, translating campaign briefs into actionable directives for internal teams, and ensuring timely project delivery.
The chosen candidate will handle routine client communications, monitor project schedules, track revisions, and compile analytics reports for client reviews. Additionally, the role involves staying updated on client industries, brand standards, and competitor landscapes to deliver contextually relevant support.
Responsibilities
- Manage daily client communications with professional and timely responses
- Translate client briefs into tasks for design, content, and video teams
- Coordinate timelines, distribute updates, and follow up on project deliverables
- Compile analytics reports and collect insights for internal reviews and client presentations
- Record and implement client feedback and revisions accurately
- Report blockers, delays, or issues proactively to account leads or servicing managers
- Monitor client industries, brand standards, and competitor activities
Requirements
- Possess 1 to 2 years of prior experience in a client-facing position
- Demonstrate strong written and verbal communication skills
- Exhibit high attention to detail and organizational abilities across multiple accounts
- Maintain comfort level with social media networks and digital-first content
- Work collaboratively as a team player in a fast-paced environment
Qualifications
- Previous experience within a digital, media, or creative agency setup is preferred
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote status of this job?
The position is based in Mumbai and operates on a remote basis.
What is the employment type?
This is a full-time employment opportunity.
What experience is required for this role?
Candidates must have 1 to 2 years of experience in a client-facing role, preferably within a digital, creative, or media agency environment.
What is the salary for this position?
The job posting does not specify the salary details.
Sample Interview Questions
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