Remote opportunity at
DatavantClient Success Manager, Payer Retrieval
Datavant seeks a Client Success Manager, Payer Retrieval to operate on a remote basis for a full-time assignment. The annual salary range is set at $108,000…
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About This Role
Datavant seeks a Client Success Manager, Payer Retrieval to operate on a remote basis for a full-time assignment. The annual salary range is set at $108,000 to $130,000. Datavant functions as a healthcare data collaboration platform dedicated to making health data secure, accessible, and actionable for providers, life sciences companies, researchers, and health plans. In this position, the practitioner serves as a hybrid project management and consulting resource responsible for…
Job Description
Datavant seeks a Client Success Manager, Payer Retrieval to operate on a remote basis for a full-time assignment. The annual salary range is set at $108,000 to $130,000. Datavant functions as a healthcare data collaboration platform dedicated to making health data secure, accessible, and actionable for providers, life sciences companies, researchers, and health plans. In this position, the practitioner serves as a hybrid project management and consulting resource responsible for guiding custom risk adjustment initiatives and ensuring successful project delivery.
The role requires managing customer relationships, coordinating project workflows across internal divisions such as engineering, sales, and coding management, and reporting status updates to stakeholders. Ideal candidates bring strong communication skills and healthcare industry knowledge to resolve issues, track lifecycles, and optimize client operations.
Responsibilities
- Manage the customer relationship to ensure optimal delivery, support, and service
- Oversee tracking, coordination, and reporting for all client projects
- Direct and motivate project resources across data integrations, coding management, engineering, sales, and executive teams
- Maintain communication channels through daily, weekly, and quarterly reporting and status meetings
- Own project management processes, reference materials, tools, and cross-functional utilization
- Track project progression and success across the entire lifecycle
- Identify and resolve client problems, coordinating escalations with sales and internal groups
- Compile final reports, presentations, and project summaries for clients
- Develop and execute process improvements aligned with organizational goals
- Collaborate with the engineering team to address and prevent software issues affecting projects
Requirements
- Possess 3 to 5 years of experience in Client Success Account Management
- Demonstrate familiarity with healthcare data systems, data formats, and technical processes
- Showcase advanced Excel abilities
- Exhibit strong written and oral communication skills
- Maintain a professional demeanor and a strong sense of urgency
Qualifications
- Hold a bachelor's degree or equivalent work experience
- Bring project management experience
- Understand the healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and electronic health record systems
- Possess knowledge of SQL queries
- Demonstrate advanced presentation and meeting leadership skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for this role?
The estimated total cash compensation ranges from $108,000 to $130,000 USD per year, depending on the level, skills, and experience.
Is this position remote?
Yes, the source explicitly lists the position as remote.
Are there vaccination requirements for the job?
Many clients require post-offer health screenings and proof or completion of vaccinations such as the flu shot, Tdap, and COVID-19, subject to review for exemptions by Human Resources.
Does this role offer employment sponsorship?
The posting states that this job is not eligible for employment sponsorship.
Sample Interview Questions
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