Opportunity at
WiseCompliance Operations Lead
Wise is seeking a Compliance Operations Lead to direct the performance of the compliance operations team in Hyderabad. This group handles decision-making for high-risk customers linked…
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About This Role
Wise is seeking a Compliance Operations Lead to direct the performance of the compliance operations team in Hyderabad. This group handles decision-making for high-risk customers linked to selected APAC entities. The person in this role will collaborate with multidisciplinary specialists located in Hyderabad, Estonia, and London to strengthen control environments, mitigate financial crime risks, and fulfill local regulatory requirements. This opportunity is well-suited for a seasoned financial crime professional who…
Job Description
Wise is seeking a Compliance Operations Lead to direct the performance of the compliance operations team in Hyderabad. This group handles decision-making for high-risk customers linked to selected APAC entities. The person in this role will collaborate with multidisciplinary specialists located in Hyderabad, Estonia, and London to strengthen control environments, mitigate financial crime risks, and fulfill local regulatory requirements.
This opportunity is well-suited for a seasoned financial crime professional who combines technical compliance expertise with commercial insight. The ideal candidate is an investigator dedicated to stopping financial crime while offering high-level customer service and fostering a collaborative, efficient team environment.
Wise pioneers cross-border money transfer methods and offers multi-currency forex platforms. Joining this team allows you to support a financial crime program centered on transparency and customer protection across fast-growing markets like Singapore, Japan, Malaysia, Indonesia, the Philippines, and India.
Responsibilities
- Lead and inspire a customer-focused compliance operations team while fostering accountability and continuous learning
- Coach staff, design professional development plans, and manage career progression check-ins and performance recommendations
- Identify process improvement opportunities and collaborate with central functions to boost automation and operational efficiency
- Track group-wide key performance indicators, conduct routine one-on-one coaching, and serve as an escalation point for unresolved issues
- Act as a subject matter expert, train team members on operational matters, and apply risk-based approaches to prevent financial crime
- Assist senior leadership with audits, policy creation, and serving as the primary operational contact for second-line advisory matters
- Collaborate with regional compliance officers to handle complex scenarios, regulatory updates, and review findings
- Formulate operational plans, execute department goals through delegation, and manage stakeholder communication clearly and effectively
Requirements
- Minimum of 4 years of experience in financial crime operations or compliance focused on customer due diligence and risk assessments
- At least 2 years of experience leading medium to large teams consisting of 10 to 20 members, preferably within financial crime or compliance
- Familiarity with AML/CTF regulations across APAC markets such as Australia, New Zealand, Malaysia, and Singapore
- Background working in a first-line financial crime operational function handling complex customer cases
- Experience dealing with regulatory inspections, audits, and Financial Intelligence Unit reporting
Qualifications
- Previous exposure working in a second-line compliance advisory role
- Demonstrated ability to design new compliance processes and remediate control gaps across multiple teams
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Compliance Operations Lead position located?
This role is based in Hyderabad, India.
What is the employment type for this role?
The employment type is full-time.
What salary does Wise offer for this position?
The salary is not stated in the source posting.
How many years of leadership experience are required?
Candidates must have at least 2 years of experience leading medium to large teams of 10 to 20 members, preferably in financial crime operations or compliance.
Sample Interview Questions
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