Opportunity at
GoCardlessControls Specialist
GoCardless (part of Mollie) is hiring a Controls Specialist to manage the controls framework for its first-line operations teams. As a regulated payment provider, the company…
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About This Role
GoCardless (part of Mollie) is hiring a Controls Specialist to manage the controls framework for its first-line operations teams. As a regulated payment provider, the company must handle operational risk and regulatory duties, and it keeps a strong control framework over business-critical areas such as payments and billing. The specialist helps first-line teams set up, run, test and regularly refresh those controls. The scope spans Payments Ops, Billing and Credit…
Job Description
GoCardless (part of Mollie) is hiring a Controls Specialist to manage the controls framework for its first-line operations teams. As a regulated payment provider, the company must handle operational risk and regulatory duties, and it keeps a strong control framework over business-critical areas such as payments and billing. The specialist helps first-line teams set up, run, test and regularly refresh those controls.
The scope spans Payments Ops, Billing and Credit Control. The specialist is the main point of contact for the annual Safeguarding and SOC 1 audits, which means working with auditors and collecting and submitting evidence. The role also connects with the wider Enterprise Risk community and helps shape the controls environment of a fast-growing FinTech.
Day-to-day work includes designing and putting controls in place with Regulatory Compliance and first-line control owners, refreshing Safeguarding and SOC 1 control assessments on a set schedule, managing key controls directly, redesigning processes for current and future needs, and walking auditors and regulators through the first-line control set. The posting also values efficiency through simplifying, automating or retiring controls, and building trust across the three lines of defence.
The ideal candidate has worked in a regulated setting, ideally financial services or FinTech, and has designed, implemented and tested controls, for example in an audit role. They can explain why a control exists in plain terms, balance compliance against operational efficiency, work comfortably with data, and operate independently in a quick-moving setting where responsibilities shift.
Responsibilities
- Design and put in place controls with Regulatory Compliance and first-line control owners
- Carry out control assessments and reporting
- Refresh Safeguarding and SOC 1 control assessments on a regular cadence
- Manage key controls within internal operations teams
- Redesign existing processes to suit current and future business needs
- Walk auditors and regulators through the first-line controls to keep audits on track
- Improve efficiency by simplifying, automating or retiring controls
- Build relationships across the lines of defence to understand risk exposure and gaps
- Initiate improvements from the frontline up, with room to act
Requirements
- Work history in a regulated setting, ideally financial services or FinTech
- Experience designing, implementing and testing control effectiveness, such as in an audit role
- Ability to explain controls simply and clearly
- Grasp of the three-lines model and experience alongside compliance groups and outside auditors
- Ability to balance compliance with operational efficiency
- Attention to detail, a structured way of working and comfort with data
- Comfortable in a quick-moving role whose duties change over time
- Self-starter able to work with minimal supervision
Core Skills
Benefits
- Wellbeing help and medical coverage
- Option to work abroad for up to 90 days a year
- Flexible working that suits your routine
- Parental leave for new parents
- An annual learning allowance for personal development
- Holiday entitlement, plus three volunteer days and four company wellness days
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the pay?
The posting gives a gross monthly base salary range of 2,867 to 4,300 EUR.
Which audits does the role cover?
The annual Safeguarding and SOC 1 audits. The specialist engages with auditors and gathers and submits the evidence they need.
What background is needed?
Experience in a regulated environment, and experience designing, implementing and testing controls, for example in an audit role.
Where is the role based?
The posting does not name a city, and the listing is tagged on-site.
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