Remote opportunity at
20four7VACPT-11674 Customer Success & Sales Operations Administrative Virtual Assistant
20four7VA is looking for offshore independent contractors to provide remote services to international clients, focusing particularly on developed regions like the United States, United Kingdom, Canada,…
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About This Role
20four7VA is looking for offshore independent contractors to provide remote services to international clients, focusing particularly on developed regions like the United States, United Kingdom, Canada, and Australia. In this full-time independent contractor role, you will support a growing U.S. healthcare technology enterprise that creates AI-driven clinical documentation and compliance software for skilled nursing facilities. Serving as a Business Support Virtual Assistant, you will assist the client's Sales Operations and…
Job Description
20four7VA is looking for offshore independent contractors to provide remote services to international clients, focusing particularly on developed regions like the United States, United Kingdom, Canada, and Australia. In this full-time independent contractor role, you will support a growing U.S. healthcare technology enterprise that creates AI-driven clinical documentation and compliance software for skilled nursing facilities. Serving as a Business Support Virtual Assistant, you will assist the client's Sales Operations and Customer Success teams by managing schedules, preparing operational reports, maintaining precise records, organizing contract files, tracking action items, and handling recurring administrative duties.
This opportunity suits detail-oriented individuals with strong spreadsheet capabilities, excellent written communication skills, and the capacity to manage varied administrative tasks independently. While prior experience in healthcare or skilled nursing is not mandatory, it is viewed as a strong asset. Contractors will operate under a Master Services Agreement and a Statement of Work, fulfilling a schedule of 40 hours per week from Monday through Friday between 6:00 AM and 2:00 PM EST.
Responsibilities
- Schedule customer training and launch sessions, including Launch Fuel meetings
- Pull, review, and prepare Wednesday and Friday customer utilization reports
- Maintain accurate customer success records and CSU notes while validating information
- Draft customer follow-up emails using meeting notes and established guidance
- Track outstanding customer action items and coordinate internal follow-ups via Slack
- Update HubSpot CRM records, activities, and supporting information
- Organize and maintain contract files and sales-administrative documentation
- Organize files, spreadsheets, reports, and shared business documents
- Handle routine company mail forwarding and related logistics
- Flag missing information, overdue items, or inconsistencies for review
Requirements
- Minimum of 2 years of administrative, operations, or executive support experience
- Strong proficiency in Google Sheets and/or Microsoft Excel
- Excellent written English and professional communication skills
- CRM experience, with HubSpot strongly preferred
- Experience in preparing reports and validating data
- Commitment to working 40 hours per week, Monday through Friday, from 6:00 AM to 2:00 PM EST
Qualifications
- Experience with Slack or similar team collaboration software
- Background in healthcare administration or healthcare technology
- Experience working in skilled nursing facilities or long-term care environments
- Previous administrative experience in Customer Success or Sales Operations
- Familiarity with AI productivity tools
Core Skills
Benefits
- Competitive rates
- Weekly payments
- Free training and upskilling
- Constant support and guidance
- Access to a supportive community
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, this is a remote independent contractor role serving international clients.
What are the working hours for this role?
Contractors are scheduled to work 40 hours per week, Monday through Friday, typically from 6:00 AM to 2:00 PM EST.
What is the compensation and benefits structure?
The posting offers competitive rates with weekly payments, alongside free training, upskilling, and ongoing support.
Are healthcare background and CRM skills required?
Healthcare experience is not strictly required but is strongly preferred. CRM experience is required, with HubSpot strongly preferred.
Sample Interview Questions
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