Remote opportunity at
Ping IdentityDirector, Partner Operations
Ping Identity is seeking a Director of Partner Operations to manage and scale the operational framework supporting its global partner network. Headquartered in Denver, Colorado, the…
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About This Role
Ping Identity is seeking a Director of Partner Operations to manage and scale the operational framework supporting its global partner network. Headquartered in Denver, Colorado, the company provides cloud identity solutions designed to secure digital interactions for major enterprises globally. In this remote position, the director will oversee processes, tools, and performance metrics across multiple partner categories, including resellers, cloud marketplaces, system integrators, and technology allies. This role is ideal…
Job Description
Ping Identity is seeking a Director of Partner Operations to manage and scale the operational framework supporting its global partner network. Headquartered in Denver, Colorado, the company provides cloud identity solutions designed to secure digital interactions for major enterprises globally. In this remote position, the director will oversee processes, tools, and performance metrics across multiple partner categories, including resellers, cloud marketplaces, system integrators, and technology allies. This role is ideal for an experienced operations professional who excels at cross-functional collaboration and infrastructure optimization. Candidates must reside in the Pacific or Mountain time zones to coordinate effectively with West Coast channel leadership. The salary for this full-time role ranges from $180,000 to $200,000 in base pay, plus a variable bonus. Ping Identity offers a flexible work culture, competitive benefits, generous paid time off, and various employee support initiatives.
Responsibilities
- Lead the creation and execution of the partner operations strategy to align with business growth objectives
- Design and deploy scalable processes supporting resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces such as AWS and Azure
- Construct reporting frameworks and dashboards to evaluate partner pipeline, performance, and market influence
- Partner with Sales Operations and RevOps to merge partner data into core sales systems like Salesforce, PRM, and BI platforms
- Refine indirect route lead-to-cash workflows, covering deal registration, attribution, and partner compensation
- Manage the operational aspects of partner onboarding, training workflows, certification, and program compliance
- Maintain ownership or influence over partner lifecycle technology including PRM platforms and learning management systems
- Act as the primary operational contact for Executive Leadership, Partner Sales, and Alliances
- Work alongside Marketing and Product divisions to facilitate go-to-market alignment with technology and cloud partners
Requirements
- At least 10 years of professional experience in Sales Operations, Channel Operations, or Partner Operations within B2B SaaS organizations
- In-depth knowledge of partner ecosystems encompassing VARs, GSIs, ISVs, MSPs, and hyperscalers
- Demonstrated expertise managing and enhancing sales and partner systems and data quality across CRM and PRM solutions
- Strong analytical background covering forecasting, attribution modeling, and performance metrics
- Advanced project management abilities combined with cross-functional communication skills
- Proficiency with Salesforce, PRM applications, and reporting platforms
- Must be based in the Pacific or Mountain time zones
Qualifications
- Prior background working in identity or security SaaS environments
Core Skills
Benefits
- Base compensation between $180,000 and $200,000 per year plus a variable bonus
- Generous paid time off and holiday calendar
- Parental leave
- Progressive healthcare options
- Retirement programs
- Education reimbursement opportunities
- Commuter offset in specific locations
- Employee Resource Groups and company bonding events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote role, though applicants must be based in the Pacific or Mountain time zones to collaborate closely with West Coast channel leadership.
What is the salary for the Director of Partner Operations?
The base salary ranges from $180,000 to $200,000 per year, with an additional variable bonus.
What qualifications are needed to apply?
Applicants must have 10 or more years of experience in Sales, Channel, or Partner Operations within a B2B SaaS setting, along with expertise in partner ecosystems, CRM and PRM platforms, forecasting, and cross-functional communication.
What types of partners will this role support?
The role supports a diverse partner network that includes resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces like AWS and Azure.
Sample Interview Questions
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