Remote opportunity at
SkillsoftEMEA Solutions & Services Leader
Skillsoft, a global provider of AI-native skills management solutions, is hiring a remote EMEA Solutions & Services Leader. This position operates as a senior director, executive…
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About This Role
Skillsoft, a global provider of AI-native skills management solutions, is hiring a remote EMEA Solutions & Services Leader. This position operates as a senior director, executive people leader, and practice owner who steers regional results, drives annual recurring revenue growth, and oversees the customer experience across European markets. The role acts as a player/coach in tandem with the EMEA Vice President of Sales, guiding regional Market Solutions Leaders through ongoing…
Job Description
Skillsoft, a global provider of AI-native skills management solutions, is hiring a remote EMEA Solutions & Services Leader. This position operates as a senior director, executive people leader, and practice owner who steers regional results, drives annual recurring revenue growth, and oversees the customer experience across European markets. The role acts as a player/coach in tandem with the EMEA Vice President of Sales, guiding regional Market Solutions Leaders through ongoing organizational transformation while maintaining high performance and clear operational standards.
This opportunity is designed for a seasoned operator and change agent capable of turning high-level strategy into structured, repeatable execution across customer lifecycles, spanning presales, solutioning, adoption, expansion, and renewals. The candidate will partner closely with global teams, channel partners, and cross-functional groups to align technical solutions, build scalable support tiers, and advance AI-enabled workflows. Skillsoft serves thousands of enterprise clients globally, combining learning technology with workforce insights to help organizations close critical skills gaps.
The role suits an experienced executive with a strong background in enterprise platforms, professional services, and customer success management within the EMEA region. Applicants must demonstrate proficiency in structured sales methodologies, matrixed leadership, and data-driven pipeline forecasting. Skillsoft evaluates candidates through human decision-makers while utilizing AI-enabled tooling during the application screening process.
Responsibilities
- Manage, coach, and develop Market Solutions Leaders across the geography with established performance accountability
- Oversee the complete customer solution lifecycle from sales to renewals using MEDDPICC rigor
- Guide regional teams through evolving organizational structures and shifting customer expectations
- Co-own regional metrics with sales leadership, including annual recurring revenue growth, retention, expansion, net promoter scores, and platform conversion
- Define target operating models and engagement rules for shared and channel solution teams
- Collaborate with global solution management, product teams, marketing, and professional services to ensure consistent regional execution and feedback loops
Requirements
- Possess twelve or more years of progressive management experience in enterprise PaaS across sales, customer success, solutions consulting, presales, or professional services
- Bring demonstrated experience overseeing professional or managed services and solutioning with proven results in long-term customer growth
- Demonstrate a track record of delivering annual recurring revenue growth, retention, and expansion through platform and solutions-based selling
- Show proficiency in Salesforce and Business Intelligence tools
- Have deep fluency in MEDDPICC or equivalent value-based selling and end-to-end customer lifecycle management
- Display strong operational rigor with proficiency in forecasting, pipeline inspection, and data-driven outcomes
- Exhibit deep familiarity with EMEA market dynamics and executive presence for C-suite engagement
Qualifications
- Experience operating in a matrixed global organization with cross-functional collaboration across product, professional services, revenue operations, and marketing
- Familiarity with learning technologies, learning and development functions, talent ecosystems, and AI-enabled workforce transformation
Core Skills
Frequently Asked Questions
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What is the remote policy for this role?
The posting specifies that the role is remote.
What employment type is this position?
The position is full-time.
What salary does this job offer?
The salary is not stated in the job posting.
What experience level is required to apply?
Applicants must have 12 or more years of progressive management experience in enterprise PaaS spanning sales, customer success, solutions consulting, presales, or professional services.
Sample Interview Questions
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