Remote opportunity at
GustoEmployee Relations Manager
Gusto is looking for an Employee Relations Manager to lead its Employee Relations team on a remote basis. Gusto builds operational software for small businesses, covering…
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About This Role
Gusto is looking for an Employee Relations Manager to lead its Employee Relations team on a remote basis. Gusto builds operational software for small businesses, covering payroll, benefits, and human resources for over half a million organizations nationwide. In this role, you will act as a specialized center of excellence to protect company culture, report to People Team leadership, and collaborate closely with legal counsel, HR business partners, and executives…
Job Description
Gusto is looking for an Employee Relations Manager to lead its Employee Relations team on a remote basis. Gusto builds operational software for small businesses, covering payroll, benefits, and human resources for over half a million organizations nationwide. In this role, you will act as a specialized center of excellence to protect company culture, report to People Team leadership, and collaborate closely with legal counsel, HR business partners, and executives on high-risk personnel issues.
This position is ideal for an experienced human resources professional who excels at coaching managers, handling complex workplace investigations, and translating corporate policies into consistent daily practices during rapid scaling. The ideal candidate demonstrates an AI-native mindset by utilizing technology to analyze case trends and draft documentation while maintaining strict data privacy.
Gusto provides full-time employment with competitive base pay, equity in the form of restricted stock units, and standard benefits. Depending on regional location factors, cash compensation varies between $150,640 and $218,325 annually.
Responsibilities
- Manage and mentor a team of Employee Relations Partners by setting documentation standards and overseeing caseload distribution.
- Supervise complex, high-risk workplace investigations in collaboration with Legal.
- Handle end-to-end performance management casework including performance improvement plans, disciplinary actions, and exits.
- Advise senior business leaders on complex personnel decisions and organizational changes.
- Track metrics and case trends to propose proactive strategies that maximize engagement and lower organizational risk.
- Enable managers to conduct difficult conversations and execute structural team adjustments fairly.
Requirements
- Seven to ten years of progressive human resources or employee relations experience.
- Direct background managing employee relations casework and supervising a team.
- Expertise in employment laws including EEOC, ADA, FMLA, and FLSA.
- Demonstrated history conducting workplace investigations, interviewing parties, and writing findings.
- Familiarity operating within a rapidly scaling technology business.
Qualifications
- Bachelor degree in business administration, human resources, or a related discipline.
- Advanced degree or Juris Doctor.
Core Skills
Benefits
- Competitive base salary
- Equity in the form of RSUs
- Comprehensive employee benefits package
Frequently Asked Questions
Is this position remote?
Yes, this is a remote role, though candidates based near physical offices in Denver, San Francisco, or New York City may be expected to work on-site approximately two to three days weekly.
What is the salary range for this role?
Annual cash compensation ranges from $150,640 to $185,789 in Denver and Phoenix, and between $177,020 and $218,325 in New York and San Francisco, depending on location and expertise.
What level of experience is required?
Applicants must have seven to ten or more years of progressive human resources or employee relations experience, including direct casework ownership and supervisory background.
What educational qualifications are needed?
A bachelor's degree in human resources, business administration, or a related field is required, while an advanced degree or a Juris Doctor is considered a plus.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.