Hybrid opportunity at
GustoEmployee Relations Manager
Gusto operates a platform offering payroll, benefits, and administrative services designed to support the small business economy. The company maintains physical offices in Denver, San Francisco,…
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About This Role
Gusto operates a platform offering payroll, benefits, and administrative services designed to support the small business economy. The company maintains physical offices in Denver, San Francisco, New York, and Scottsdale, and utilizes a hybrid work model requiring staff to work on-site approximately two to three days weekly. The organization seeks an Employee Relations Manager to lead its specialized Employee Relations center of excellence. This role involves supervising a team of…
Job Description
Gusto operates a platform offering payroll, benefits, and administrative services designed to support the small business economy. The company maintains physical offices in Denver, San Francisco, New York, and Scottsdale, and utilizes a hybrid work model requiring staff to work on-site approximately two to three days weekly.
The organization seeks an Employee Relations Manager to lead its specialized Employee Relations center of excellence. This role involves supervising a team of Employee Relations Partners, managing high-risk workplace investigations, overseeing performance management casework, and acting as a strategic adviser to senior leadership and legal teams. Candidates should possess strong data literacy, deep knowledge of labor laws, and familiarity with incorporating artificial intelligence tools into daily workflows.
This full-time position is suited for professionals experienced in navigating complex employment matters within fast-scaling technology environments. Compensation varies by region, with cash salary ranges specified for Denver, Phoenix, New York, and San Francisco.
Responsibilities
- Manage, coach, and mentor a team of Employee Relations Partners while establishing documentation and process standards.
- Oversee and conduct complex, high-risk workplace investigations in partnership with the legal department.
- Handle end-to-end performance management casework, including performance improvement plans, coaching, and exits.
- Translate company policies and codes of conduct into consistent practices during periods of structural change.
- Analyze case data and employee relations metrics to identify trends and propose proactive strategies.
- Act as a strategic adviser to senior leaders on personnel decisions and difficult organizational changes.
Requirements
- Possess seven to ten years or more of progressive human resources or employee relations experience.
- Demonstrate direct ownership of employee relations casework and supervisory experience leading a team.
- Bring deep knowledge of employment regulations such as EEOC, ADA, FMLA, and FLSA.
- Show experience conducting workplace investigations, gathering facts, and documenting findings.
- Maintain a reliable and consistent internet connection for remote work days.
Qualifications
- Hold a bachelor's degree in human resources, business administration, or a related field.
- Possess an advanced degree or Juris Doctor.
Core Skills
Benefits
- Competitive base pay
- Company benefits
- Equity in the form of restricted stock units
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
This is a full-time position.
What is the remote work and office policy?
The position features a hybrid work arrangement. Employees based near the Denver, San Francisco, New York, or Scottsdale offices are expected to work on-site approximately two to three days per week.
What is the salary range for the Employee Relations Manager?
Cash compensation ranges from $150,640 to $185,789 per year in Denver and Phoenix, and from $177,020 to $218,325 per year in New York and San Francisco. Final offers depend on factors including location and expertise.
What education is required to apply?
The posting requires a bachelor's degree in human resources, business administration, or a related field, while an advanced degree or JD is listed as a plus.
Sample Interview Questions
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