Remote opportunity at
CrestaEngagement Manager (Professional Services Sales)
Cresta is seeking its inaugural Engagement Manager to lead the scoping, pricing, and sales of professional services across its conversational AI platform and AI Agent products.…
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About This Role
Cresta is seeking its inaugural Engagement Manager to lead the scoping, pricing, and sales of professional services across its conversational AI platform and AI Agent products. Operating within the Professional Services division, this remote, full-time position transforms an informal workflow into a scalable, revenue-generating mechanism. Cresta operates a unified AI platform featuring conversational AI agents, real-time human agent augmentation, and conversation intelligence to boost efficiency and revenue for global clients…
Job Description
Cresta is seeking its inaugural Engagement Manager to lead the scoping, pricing, and sales of professional services across its conversational AI platform and AI Agent products. Operating within the Professional Services division, this remote, full-time position transforms an informal workflow into a scalable, revenue-generating mechanism.
Cresta operates a unified AI platform featuring conversational AI agents, real-time human agent augmentation, and conversation intelligence to boost efficiency and revenue for global clients like Marriott, Cox Communications, and United Airlines. Originating from the Stanford AI Lab, the organization has secured over $270 million in funding from investors including Sequoia, Greylock, and a16z, and is led by CEO Ping Wu, formerly of Google.
This founding role suits an experienced professional services salesperson ready to partner with Sales, Deal Desk, and Product teams to accelerate enterprise deals. Responsibilities include managing the statement of work lifecycle, driving services attachments, and defending pricing value directly with enterprise clients.
Responsibilities
- Manage the complete statement of work lifecycle by scoping engagements, drafting agreements, pricing services, and selling them to enterprise clients
- Scope deployments for AI Agents and core platform services
- Drive bookings and services attach rates on both new and expansion transactions
- Collaborate with Sales, Product, and Deal Desk divisions to accelerate deal velocity while protecting delivery margins
- Establish repeatable processes, templates, and pricing logic for function scalability
Requirements
- Accumulate four to ten years of professional services experience
- Demonstrate at least two years of experience specifically scoping and selling services engagements
- Show a proven track record of driving services bookings and attach rates
- Possess technical fluency to scope complex technical deployments
- Demonstrate comfort with pricing and defending services value directly to enterprise buyers
Qualifications
- Prior experience in conversational AI or contact-center AI
- Exposure to deal desk or commercial contracting operations
Core Skills
Benefits
- Medical, dental, and vision coverage options for employees and families
- Paid parental leave for new parents
- Remote work setup budget for a home office
- Monthly wellness and communication stipend
- Twenty days of vacation time
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly lists the location as remote and provides a remote work setup budget.
What is the employment type?
The role is full-time.
What compensation is offered for this role?
The compensation package includes a base salary, variable pay, and equity, alongside a comprehensive benefits package.
What experience is required for the Engagement Manager role?
Candidates must have four to ten years of professional services experience, including at least two years dedicated to scoping and selling services engagements.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
